Why free lesson enroll student

  • Resolved t3ch4u

    (@t3ch4u)


    7 months, 2 weeks ago

    In my Tutor LMS I have different courses working with paid membership pro… I have the first lesson from some courses as free (To give people a glimpse of the course) but when someone without paying complete the free lesson, Tutor enroll that person to the course… How can I avoid that?

    Thanks.

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  • Hello @t3ch4u

    Thank you for reaching out with your question. The behavior you’re describing, where users are automatically enrolled in a course after completing a free lesson using Paid Membership Pro, is related to features available in the Tutor LMS Pro version.

    Unfortunately, we are unable to provide support for Pro features in this forum. For Pro-related issues, I recommend reaching out directly to our support team through the website: https://tutorlms.com/support/ . They’ll be able to assist you further with this specific issue.

    That being said, I have tested this functionality in my local environment, and it appears to be working as expected. I suggest checking your membership settings or configurations to ensure everything is set up correctly. The support team can help you troubleshoot further if needed. I hope you understand the matter.

    Thank you for understanding, and please don’t hesitate to reach out to our support team for more in-depth assistance. Once your problem is solved please mark the thread as “Resolved”.

    Best regards,
    Dip Saha

Viewing 1 replies (of 1 total)
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