Why i don’t see the founds in my paypal account

  • Resolved ibd2004

    (@ibd2004)


    7 years, 7 months ago

    Hello!
    The plugin looks real cool and allow me to offer credit card payment on the checkout page. I have install and config it properly and i run a test order to see that all works fine.

    The order process great and i can see the transaction in braintreegateway.com
    under the Transaction Summary option in my account.

    But when i log in to my paypal account i don’t see the transaction or the money.
    What am i missing here?
    Does it take time until i see it in the paypal account?

    Many thanks!

Viewing 1 replies (of 1 total)
  • Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Howdy,

    It can be confusing because Braintree enables PayPal which sounds like it will
    automatically go into your PayPal account. But Braintree may pay into your bank account instead – it’s a separate relationship that needs to be set on the Braintree side.

    You can read more about that here.

    I hope this helps!

    Cheers,

Viewing 1 replies (of 1 total)
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