Why iOS clients look for non-existent resources?

Hi islp,
It could be a web crawler using “iOS” as its user agent, it’s known for crawlers to hit non-existent pages sometimes, so nothing to worry about here, to make sure of that please share with us a screenshot showing this log entries in your “Live Traffic” log.

Thanks.

• This reply was modified 8 years, 1 month ago by wfalaa.

Hi wfalaa,

it’s not a crawler, but many human beings ??
Any user visiting the website with Safari Desktop or Safari iOS or, apparently, UIWebview, hit non-existent pages.

I’ll show you this as soon as possible. ??

@wfalaa

Here it is one (during a day they are dozens: they are real, I personally know many of them):
https://postimg.org/image/e9o6z49rn/

This is really weird, please let me ask some more questions:
– Is it always /font/fontawesome-webfont.ttf?v=4.0.3 that is being requested?
– It’s not only “contact-form-7” plugin, right? I can see from the screenshot you provided earlier another plugin name. (BTW, could you please re-check the screenshot link? as it’s showing “404 not found” message right now).
– Please check your browser console for any JS errors or similar “404 not found” messages on different pages on your website.
– Do you have any caching plugin installed? try to clear the cache and disable the caching plugin then re-check this issue.
– Finally, please go to (Wordfence > Diagnostics) and scroll down the page till “Send Report by Email” and send the report to “alaa [at] wordfence [dot] com”, make sure to include your forum username, I will take a look at this report and let you know my findings.

Thanks.

Hi (and thanks):

– no, sometimes it looks for an svg file or wof file;
– no, it’s not only that plugin;
– I made this test many times: no 404, except for something that MUST be 404;
– no caching plugin installed;

I’m sending the report as soon as possible.

“Diagnostic report has been sent successfully” (right now) ??

After checking your diagnostics report, I narrowed down this issue to be related -by somehow- to the theme you are using, because that’s where these fonts files are called, please check this file:
your-website.com/wp-content/themes/your_theme_name/core/css/font-awesome.min.css

This file includes path to these fonts files with this specific version “4.0.3”:
/font/fontawesome-webfont.ttf?v=4.0.3
/font/fontawesome-webfont.woff?v=4.0.3
and so on…

Something is triggering these fonts files requests on iOS devices and they are being called from a wrong path that shows this “404 not found” response, I’m not sure about that trigger, but it could be the way your theme registers and handles “font-awesome.min.css” file that includes path to fonts files, I suggest getting in contact with the theme author regarding this issue.

As long as you are sure there aren’t any files/folders being injected in any of your plugins directories like /wp-content/plugins/contact-form-7/includes/ then there is nothing sounds malicious here, also, please make sure you have “Scan plugin files against repository versions for changes” selected in (Wordfence > Options => Scans to include).

Thanks.

• This reply was modified 8 years, 1 month ago by wfalaa.

Very interesting, thank you ??