Why is my site being categorized as commercial?

  • Resolved porubs1

    (@porubs1)


    7 months ago

    It’s never been commercial and never will be. It’s not a business, and doesn’t generate any revenue but the notification in my dashboard says Jetpack is identifying my site as such. It makes zero money.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter porubs1

    (@porubs1)

    Will anyone representing Jetpack respond?

    Thread Starter porubs1

    (@porubs1)

    Glad to see nobody is interested in responding. For anyone who is interested, there are alternatives. I switched to WordPress “Independent Analytics” plugin. It’s practically the same thing as Jetpacks stats.

    Hi @porubs1,

    Thanks for contacting us! I reviewed your website and have updated its classification on Jetpack as a non-commercial website.

    To use Jetpack Stats for non-commercial sites, please follow the steps?on this page?to certify that your site is non-commercial.

    1. Check the boxes that apply to your site which make it non-commercial.
    2. You will be given the opportunity to make a contribution toward the service if you would like.

    Let us know if you have other questions or if there’s anything else we can do to help! 

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @porubs1,

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

    Thread Starter porubs1

    (@porubs1)

    Someone re-categorized my site as commercial again, I have another notice telling me I need to purchase the plugin.

    Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi @porubs1,

    Someone re-categorized my site as commercial again, I have another notice telling me I need to purchase the plugin.

    I double-checked that your site has non-commercial status in our records.

    To use Jetpack Stats for non-commercial sites, you still need to follow the flow on https://wordpress.com/stats/purchase/ to certify that your site is non-commercial:

    1. Check the boxes that apply to your site, which make it non-commercial
    2. You will be given the opportunity to make a contribution toward the service if you would like. Any contribution is greatly appreciated!

    I hope that the above helps but please let me know if you have further questions.

Viewing 6 replies - 1 through 6 (of 6 total)
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