Why won’t app recognize my site?

  • I want to be able to update products on the fly using the mobile app, but it won’t recognize my site.

    I have two self-hosted sites. I was able to add one on the mobile app but when I try to add the second site, the one I really want mobile access to, it says “couldn’t connect to the WordPress site. There is no valid WordPress site at this address…”

    Huh?

    How can my site not exist? I also tried downloading the Woocommerce app and it, too, won’t recognize my site “janepellicciotto.com” I tried https:// in front and that doesn’t work either.

    • This topic was modified 3 years, 5 months ago by Yui. Reason: moved to fixing wordpress
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The app is supported here: https://apps.wordpress.com/support/

    Moderator Yui

    (@fierevere)

    永子

    Please check if your security plugins/ .htaccess file/ hosting
    does not block and permits access to your site /xmlrpc.php and REST API

    Thread Starter allegrojane

    (@allegrojane)

    I’ll just check out the support site for the app that Steve listed above because:

    “Please check if your security plugins/ .htaccess file/ hosting
    does not block and permits access to your site /xmlrpc.php and REST API” gives no instructions or steps to check or remedy the situation. But thanks for replying anyway.

Viewing 3 replies - 1 through 3 (of 3 total)
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