Why’d You Pull Shipping Calculation?

  • If you had never provided USPS shipping calculation I wouldn’t be leaving a 1-star review. I’d leave a 4/5 star review. But you did. And now, you don’t.

    I quoted a site to a client that wanted to migrate from Shopify to WooCommerce. I told them we could do USPS without additional plugins because Automaticc built it into the free WooCommerce Services plugin, which I have up and running on several other sites. I told them that since Automaticc purchased Woo a while back they seemed committed to making WordPress a viable e-commerce platform without having to nickel and dime with premium add-ons. Clearly, I misread what was happening with WooCommerce Services.

    I win the bid. Two months later the site is about ready to launch. I’m configuring shipping for the store, only to discover that the best part of WooCommerce Services and the only reason I’d use it has been yanked. So now I have to tell my client they need to buy the Stamps.com plugin, pay an annual subscription fee to maintain it, and sign up for a Stamps.com account. I don’t mind paying license fees. But I mind looking like an idiot to my client, and I mind that I cannot trust my chosen platform to maintain consistency from one month to the next.

    One of the things I’ve always liked about WordPress, and the reason I’ve built hundreds of sites on it, is that the project has always strived for consistency and compatibility, somethings even at the exprense of “progress.” This move is the total opposite of what I’ve come to expect. It leaves me incredibly disappointed, and thinking twice about if WooCommerce is really the e-commerce platform I want to marry my clients to.

    • This topic was modified 6 years, 3 months ago by coffee_ninja.
Viewing 5 replies - 1 through 5 (of 5 total)
  • albriro

    (@albriro)

    Automatic has really turned into crap. All of their plugins have terrible reviews. If you are looking for a free shopping cart (up to 10 products free) take a look at ecwid. They integrate USPS shipping for free…no plugin. Ecwid has a clean design and may require MUCH less js, css to get the look you want. The only problem I found was it was a bit slower on 4G mobile than Woo…but I am on super cheap shared hosting. so I am stuck with WOO and flat rate shipping for now I guess. :-{

    Thread Starter coffee_ninja

    (@coffee_ninja)

    Thanks for the reply. I’ll take that into consideration. I’m pretty much “all in”: on WooCommerce at this point. Though it’s got it’s flaws overall I really like it. Anyway, I’ve decided to solve this problem for myself and I’m currently working on an Endicia shipping plugin for WooCommerce.

    makfruit

    (@makfruit)

    Hi @albriro,

    This is Matt from Ecwid. Would you mind sharing a link to your site so that I can look into the slow loading issue and help you fix it?

    albriro

    (@albriro)

    Hi Matt,
    Thanks for your reply.
    I’m sticking with Woocommerce for now. On shared hosting I get 2 sec shop page loading on 4G mobile. With ecwid it can take as long as 8-10 secs.

    Also I’m able to find customization solutions allot easier with Woo because of so many plugins and people posting code snippets. Ecwid requires me to pay to have access to custom apps such as the label editor.
    As an example, I offer free shipping if customers buy four items or more. With ecwid the shopping cart would display both a USPS shipping cost and below it Free Shipping, making the customer have to make the choice…not good! Ecwid support could not find a FREE solution for turning off paid shipping when free was available.
    However with Woo, I was able to find a PHP snippet that solved the problem. And this is only one example.

    …Also please, please, please STOP using “add to bag” when “add to cart” converts so much better.

    makfruit

    (@makfruit)

    Thanks for your response! All makes sense.

    We’re now beta testing a major loading speed improvement in Ecwid — it will become much faster on WordPress sites soon. If you want to try, let us know.

    Thanks for the detailed explanation on the other issues — we will keep that in mind.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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