Widget amount not showing

  • Resolved FireFlyWebs

    (@fireflywebs)


    4 years, 4 months ago

    The title shows on the widget but not the amount. I didn’t change any settings, just activated it, and moved the widget into place on my ‘optional side bar 2″. This worked fine last time we used it. Deactivated for a while, but now want to use it again.
    What am I missing please. Free shipping is for purchases of $99.00 or more.
    (I changed the title temporarily until this gets a response, from ‘Amount Left for Free Shipping’ to ‘Free Shipping for purchases over $99’)

    • This topic was modified 4 years, 4 months ago by FireFlyWebs.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPFactory

    (@wpcodefactory)

    Hi @fireflywebs ,

    Please help me with some questions:

    1. Are you using the standard WooCommerce Free Shipping method?
    If you’re not, have you already tried to use our “Manual min amount” options?

    2. The problem is only with the widget or the amount is not getting displayed anywhere at all?

    3. Your “Free Shipping” is configured by zone?
    If that’s the case, probably the customer has to set the address before the amount info can be displayed

    Thread Starter FireFlyWebs

    (@fireflywebs)

    Yes we are using standard free shipping.? See image link.
    The amount does not show using the short code either.
    ree shipping is configured for Canada only, but with the address in place, (and Canada is defaulted for me), there is no amount showing on any tests.

    https://backyardpollinator.com/wp-content/uploads/2019/10/ShippingScreen.jpg

    Plugin Author WPFactory

    (@wpcodefactory)

    It seems that when I’m at the cart page with no products in the cart I can see the right message:
    – $99.00 left for free shipping

    But when I add a product, the message disappears. Is that what’s happening?
    Do you know if there is some error message on debug.log or on WooCommerce > Status > Logs?

    Can you please contact us? We’ll probably be able to help you better on our site

    Thread Starter FireFlyWebs

    (@fireflywebs)

    Can you give me a link please for contact. It seems impossible to find you by trial and guess.

    I can’t reproduce you even seeing id ” the right message:
    – $99.00 left for free shipping”
    I don’t see that on this pagehttps://backyardpollinator.com/shop/cart/
    I only see what I have titled this widget to say
    Free Shipping for purchases over $99?

    I posted to this page.
    https://wpfactory.com/item/amount-left-free-shipping-woocommerce/?unapproved=166594&moderation-hash=a6af863c3b78fde32b74ea6e798a299d#discussion-166594

    • This reply was modified 4 years, 4 months ago by FireFlyWebs.
    Plugin Contributor Pablo Pacheco

    (@karzin)

    • This reply was modified 4 years, 4 months ago by Pablo Pacheco.
    Plugin Author WPFactory

    (@wpcodefactory)

    I’ll close the ticket as the issue has been solved.
    The answer was enabling the Manual min amount.

    If you notice something else let me know ??

Viewing 6 replies - 1 through 6 (of 6 total)
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