• Resolved ashbyvagg

    (@ashbyvagg)


    Hello,

    As the title, does the widget area still exist in the free version as it’s not showing on my version here!

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @ashbyvagg,

    The widget areas weren’t removed. What WordPress version are you using?
    Probably it’s a plugin conflict, try to disable all the other plugins temporarily and check Appearance -> Widgets.

    Let me know the result.

    Thread Starter ashbyvagg

    (@ashbyvagg)

    Hello @takanakui,

    Thanks for your response, I’m presently on WP version 5.8.1 and have been through disactivating one at a time, but has made no difference, nothing shows up in the Appearance – Widgets.

    Also found that using the hide elements find elements is not working showing the sections hidden, but they are not…

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    @ashbyvagg
    Just tested again and it’s showing fine here.
    https://cln.sh/1UkVUn

    It could be something with your theme, try to switch to a default WordPress theme like TwentyTwenty and see what happens.

    Thread Starter ashbyvagg

    (@ashbyvagg)

    @takanakui Thanks for your reply.

    Just changed to TwentyTwenty One and the only thing showing there was Footer and Inactive widgets

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    @ashbyvagg In that case will need to ask something in private.

    Can you fill the form in this url and I will back at you?
    https://www.wpmobilemenu.com/support-contact/

    Thanks

    Thread Starter ashbyvagg

    (@ashbyvagg)

    @takanakui

    Ok thanks just sent it.

    Thanks again.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @ashbyvagg No problem. I just replied there.

    Plugin Author Rui Guerreiro

    (@takanakui)

    The situation was sorted by email.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Widget area been removed from free version?’ is closed to new replies.