WIdget area covered by “health check…”

  • Resolved komper

    (@komper)


    5 years, 8 months ago

    I am very happy with the plugin, however there’s one annoying thing:
    When trying to edit the sidebar widget in dashboard the area is covered by “image” that asks me to run a health check, and I am bot able to do anything regarding the widget! This only happens when I use my preferred browser Chrome. Not when using other like Edge. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey there @komper thank you for contacting us.

    I did a quick check on Chrome and Opera, also tested in responsive mode but I couldn’t reproduce the issue on my end, I was wondering if you could please send us a screenshot?

    And if you have a recent backup, could you please run a plugin conflict test? This means, disabling plugins one by one except custom sidebars to find a possible conflict.

    We are looking forward to your reply.

    Regards,

    Jorge

    Thread Starter komper

    (@komper)

    Hi and sorry for the late reply. I have been sick.
    I tried the plugin test, nothing seems to be in conflict.
    I can’t figure out how to uppload a screen shot here, do you know?
    Thanks… K

    Hello @komper ,

    You can use Monosnap for the screenshots https://monosnap.com/

    kind regards,
    Kasia

    Hello @komper

    Hope you’re doing well!

    I’m marking this topic as resolved due to recent inactivity.
    Feel free to post back here with any updates so we can carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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