Widget Area element in the global header disappeared!

  • Resolved doczimute

    (@doczimute)


    1 year, 4 months ago

    Hello

    Since the latest theme updates, the header customization no longer offers the “Widget Area” element and this is annoying for me.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter doczimute

    (@doczimute)

    To find the Widget Area, I reverted to version 1.9.11 for Blocksy Companion and to version 1.9.11 for the Blocksy theme. After these releases, the “Widget Area” element was removed apparently. Can’t we put it back in the near versions?

    Hello @doczimute

    I can assure you that we haven’t removed the widget area element for the header. Are you sure that both the Companion plugin and the theme were on the same versions, on the 2.0.x branch?

    Thanks.

    Thread Starter doczimute

    (@doczimute)

    I have just tested locally only an update of blocsky companion and the theme from version 1.9.11 to version 2.0.1 and the Widget Area has disappeared from the display and the possibility of inserting it again from the header customizer!

    Hi @doczimute

    Were you a Blocksy Pro subscriber?

    It seems that I have misunderstood this and the widget area has only been available for Pro subscribers only.

    Maybe you have installed the wrong Companion plugin update?

    Thanks.

    Thread Starter doczimute

    (@doczimute)

    I can confirm this problem to you, after installation/uninstallation. I tested this:

    Theme Blocksy and Blocksy Companion Free V1.9.11 => Widget Area not available
    Theme Blocksy and Blocksy Companion Pro V1.9.11 => Widget Area available

    Theme Blocksy and Blocksy Companion Free V2.0.1 => Widget Area not available
    Theme Blocksy and Blocksy Companion Pro V2.0.1 => Widget Area not available

    • This reply was modified 1 year, 4 months ago by doczimute.
    • This reply was modified 1 year, 4 months ago by doczimute.
    • This reply was modified 1 year, 4 months ago by doczimute.
    Thread Starter doczimute

    (@doczimute)

    With version 2.0.1 Pro, I have this error message at the location of the widget: “Element widget-area-1 not registered or having no view.php file”. Message also obtained with the Free version, but this is normal, since you need the Pro version.

    Thread Starter doczimute

    (@doczimute)

    Hello

    Pro version V2.0.2 fixes this problem. However, I saw that some customization settings had changed for version 2.0.2 (CSS). I had to reset some settings concerning the colors which had “jumped” for the menu in desktop mode and in tablet mode (subject of messages on this forum).

    Next episode: version 2.0.3.

    • This reply was modified 1 year, 3 months ago by doczimute.

    Hello @doczimute,

    We have created a little helper plugin that manually migrates all old 1.0 styles to 2.0. Please get in touch with us via our website if you want to get it – https://creativethemes.com/blocksy/support/

    Also, very important note for the future, we are not allowed to offer support for Blocksy Pro through these forums. It would be best if all communication is directed through are website.

    Thanks.

    Thread Starter doczimute

    (@doczimute)

    Hello,

    Thank you for the suggestion. However, this allowed me to go back to the customizer. I have continued some tests on my side and the conclusion seems to me to not go through version 2.0.1 which brings too many problems which persist subsequently towards higher versions. Starting from version 1.9.1 to version 2.0.4, it works quite well, provided of course that you clear the WordPress cache and the browser cache.

    The question we could ask is about the Starters Kits offered, do they take branch 2 of Blocksy Companion today?

Viewing 9 replies - 1 through 9 (of 9 total)
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