• Hello, we had the gtranslate shortcode working fine, until we tried updating to v3. We were using the Widget Code code, as it allowed us to add an additional language flag for a language we didn’t want gTranslate to translate, instead it linked to a specific URL where we collected manually translated content for that language.

    In this post https://www.ads-software.com/support/topic/development-version-3-0-1-broke-our-site-dropdown-menu/#post-16519833, you write that Widget Code is gone and not coming back, what would be the alternative for our scenario? We have five languages, our “manual language” was in position 2, so we would like to get it back into the list of languages.

    Any solutions would be much appreciated!

Viewing 5 replies - 16 through 20 (of 20 total)
  • Plugin Author edo888

    (@edo888)

    The problem described is that when you place [gtranslate] shortcode inside borlabs-cookie shortcode: [borlabs-cookie id="gtranslate" type="cookie"][gtranslate][/borlabs-cookie] GTranslate stops functioning, without it GTranslate works fine.

    It is marked as resolved, because there is nothing I should do in GTranslate.

    As mentioned multiple times already, you need to direct your question to Borlabs Cookie support.

    Thanks! ??

    Well, as I mentioned multiple times too, it still works with release 2.9.12. It couldn’t be that hard to take a look, what has changed since then in your plugin. I mean, you are the developer of it.

    If it is of any value, you can check a working example here: https://www.palliativteam-koeln.de/

    Just opt-in “Google übersetzungen” and the widget will be visible and is working fine. All following releases didn’t work, so you could focus on the changes between 2.9.12 and 2.9.13.

    I would understand your position if you even try to fix it or have a closer look without always refering to Borlabs Cookie support, but please understand that I have to rate down the plugin in this case:

    Borlabs has changed nothing as it is still working with 2.9.12, but you did in GTranslate.

    Plugin Author edo888

    (@edo888)

    Like I said already, I’m not spending my time debugging Borlabs Cookie plugin code to find out what in their code is causing the issue. Also I’m not providing support for old versions of GTranslate plugin. The current GTranslate version is 3.0.4.

    Borlabs Cookie is a commercial plugin, GTranslate is free.

    Thanks!

    Ok, then good luck ignoring many users from Europe who have to follow GDPR rules. With respect, I have never seen such an ignorant developer. Is this your way to get users to the paid version?

    One last time: NOTHING has changed in Borlab’s cookie, but the code of your plugin has, or how do you explain that it works without problems in older versions? What are the developers of Borlabs Cookie supposed to change about it? They will rightly refer me to you again, since it has worked with every Borlabs Cookie version until GTranslate 2.9.12.

    I didn’t ask for more or less than that you check WHAT changed between the two versions. A good developer always keeps track of version changes, right?

    If money is the issue, and you’re not willing to sacrifice your free time, you are welcome to talk about payment. But please stop claiming that it’s not your plugin.

    Moderator Support Moderator

    (@moderator)

    This topic is marked as resolved, therefore – closed.

    If it wasn’t – consider opening new and/or your own support topic
    https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Widget code replacement’ is closed to new replies.