Widget dropdown arrows are not working

  • Resolved mila6452

    (@mila6452)


    4 years, 7 months ago

    Uodated to WordPress 5.5.1 version.
    Cannot set the Widget parameters in the ‘Apperance/Widgets’ page (wp-admin/widgets.php) because none of the drop down arrows are working. (Neither the up- arrows, nor the “Help” on the top right)
    I’ve tried with Firefox, and Chrome.
    Error ticket (internal)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter mila6452

    (@mila6452)

    Thanks, with Twenty Twenty it works well.

    Thread Starter mila6452

    (@mila6452)

    Dear James,
    let me share my thought about this topic:
    1. one or two WordPress version before this function worked well.
    2. We havent modified the theme (neither modified/add any other plugins) just updated the wordpress to a new version.
    3. This drop down arrows (including the “HELP” on the top right) are working well on any other wp-admin pages.
    4. How the wp-admin pages are connected to the theme I am using? It should not! !!

    Concerning these point (1-4) I treat this like a wordpress error! Please, fix it!

    Until you fix this error, like a workaround: please, let me know what to modify in the theme (we are managing our theme with Artisteer.) That these function become working again with the new WordPress version(s)!

    Thanks!

    Same issue since updating to latest version, and confirm the all other admin pages with drop down working except the widgets page!

Viewing 4 replies - 1 through 4 (of 4 total)
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