Widget not working for nonlogged users

Hello @corazglosniej

Thank you for writing in. Can you please check what you have set in the Like Dislike Restriction option in the backend Comments Like Dislike Settings?

If only logged in users are being able to like and dislike and most probably you have selected Logged in user restriction. Please choose some other restriction option to let non logged users like or dislike the comments.

https://prnt.sc/3BQBYxYgi4aK

Thanks.

Hello @Happy Coders, thank you for answer.

I have option “No Restriction”. Other options not working, too.

Regards!

Hello @corazglosniej ,

Thank you for your reply. We checked again and it seems your site has some security restrictions for the ajax requests due to which our plugin’s comments like dislike functionality is not working when the user is not logged in. Please check the below screenshot for an easy reference.

https://prnt.sc/chcdaLx_V1Uv

Can you please turn off the restrictions for the ajax request sent by our plugin if possible else our plugin or any other plugin who uses WP admin ajax api will not work properly.

We are using admin ajax api provided by WordPress itself. The further details can be checked from the link below.

https://developer.www.ads-software.com/plugins/javascript/ajax/
https://www.bluehost.com/blog/fix-403-forbidden-error-wordpress/

Thanks.

Hello @Happy Coders, thank you for your answer.

I check the security system and I said, where is the problem ??

WP Cerber Security blocks Like Dislike Comments as a bot action.

I changed the settings of WP Cerber and now is OK.

Thank you for your tips. Best regards ??

Hello @corazglosniej ,

We are glad that we could help you. If you really liked our plugin and support then can you please leave us a review from the link below.

https://www.ads-software.com/support/plugin/comments-like-dislike/reviews/#new-post

That will surely motivate us to make the plugin even better and keep maintaining it.

Thanks.