Widget Options Causing JSON Error

  • Resolved laurans

    (@laurans)


    2 years, 12 months ago

    Hi,

    I have been using the WO plugin for years on multiple websites and hadn’t had any problems with it. But soon after adding it to this website, we started having issues saving posts and uploading media due to incessant JSON Error messages. Only found it was triggered by the plugin after disabling all plugins and testing the issue per plugin.

    I still need the WO plugin as it is critical to the UX of the website. Please help, thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @laurans

    We will review this and keep you updated.

    Thank you,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @laurans

    Can you please confirm if the Widget Options > Shortcodes feature been enabled? If yes, can you please disabled it and see if the same issue resurface?

    Thank you and please let us know how it goes.

    Regards,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @laurans

    We haven’t heard from you in a while. We hope you managed to resolve the case and use the plugin without issues. We will mark the case as resolved now, in case you are still experiencing any difficulties you can always reply here with more details on the matter.

    Thanks,
    mej

Viewing 3 replies - 1 through 3 (of 3 total)
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