• Resolved alexgrenier

    (@alexgrenier)


    Hi, we have the plugin install on our main theme (multisite) where we can activate in for sub site.

    It work on the other sites, but on this site in particular, when I activate de plugin (Widget Options version 3.8.10)

    I’ve tried to create new page and article to see if it was because my pages where created before I activated the plugin, but still nothing show. (see image here : https://postimg.cc/K1NPLktx)

    Also its maybe du because we have Woo Commerce and hotel booking Woo Commerce plugin on the website and it came to a conflict with one of them.

    A huge thanks in advance,
    Alex

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @alexgrenier , Thanks for reaching out to us! Ideally we need the Developer Premium version for multisite. But you are correct there is a possibility of conflict with other plugins.

    Are there any jquery errors on the dev tools? Or any plugin conflicts when WP_DEBUG is on?

    Thank you and please let me know.

    -Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @alexgrenier , we haven’t heard from you in a while. We hope you managed to resolve the case and use the plugin without issues. We will mark the case as resolved now, in case you are still experiencing any difficulties, you can always reply here with more details on the matter.

    Thread Starter alexgrenier

    (@alexgrenier)

    Hi sorry for the long time I took replying, first thank your for the answer and the help, I’ve found that error :
    – Uncaught TypeError: Cannot read properties of undefined (reading ‘id’)

    its seem like a common error, I am trying to figure out what causing it and see how to solve it at the moment.

    If you have any tip on that error related to the plugin, let me know.

    Thank you in advance

    Plugin Author Mej de Castro

    (@mej)

    Hey @alexgrenier Thank you for getting back to us! I would suggest deactivating all plugins except Widget Options and then activating one plugin at a time while simultaneously checking the issue.

    Thank you,
    Mej

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Widget Options : I can’t see pages or ACF option in the visibility option’ is closed to new replies.