Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author mrwweb

    (@mrwweb)

    Howdy, @anthon1. Let’s figure this out!

    I’ll need some more information to pin-point the issue:

    • What exactly do you mean by “stopped loading?” Is it a white screen? Something else?
    • To clarify, are you saying that things were working with version 2.0.0 but not 2.0.1?
    • With WP_DEBUG set to true, are there any errors shown?
    • Have you tried turning off all OTHER plugins to see if it’s a conflict issue?

    Hopefully with this additional information, I can figure out what’s going on.

    Thread Starter Anthony Acosta

    (@anthon1)

    Hi,

    Thanks for the prompt response.
    When I click the Widgets link on my dashboard sidebar, it thinks for about a minute and then loads a white screen (no html on view source, and no errors on the console) just the url mydomain.com/widgets.php . If I deactivate your plugin, then the widgets page starts working again.

    I tried activating the debug mode to see if I could pinpoint the issue, but it wouldn’t give me anything. I also cleared my browser cache and tried it all again just in case. no go. I also checked the server logs to see if anything showed up there. Nothing. I really wish I could give you more to go on.

    Unfortunately its a high traffic site and i can’t experiment on it during peak hours (like right now) I’ll try again overnight to see if I can get some clues.

    I’ll post again with any updates.

    Plugin Author mrwweb

    (@mrwweb)

    Another question: Can you use the Customizer to manage widgets?

    When you can, please try it without other plugins and let me know if that resolves the issue. If not, let me know and we’ll see if we can do some more troubleshooting.

    Plugin Author mrwweb

    (@mrwweb)

    @anthon1,

    Please do still try it without any other plugins if you get a chance. However, I’ve been thinking about this and do have a few other questions:

    • Did you run into this issue with the update to 2.0.X or specifically the 2.0.1 version.
    • Do you happen to have a huge number of Posts but a smaller number of Pages? (Shot in the dark troubleshooting, here.)

    Finally, check out what kind of error reporting you have turned on. Is there any chance that PHP wasn’t reporting certain errors (I’m starting to wonder if it’s a memory issue).

    Plugin Author mrwweb

    (@mrwweb)

    @anthon1,

    Following up. As I hinted at in my last post, I’m wondering if you have a large number of posts and the widget is causing memory issues when I try to list them all at once. If that’s the case, then only showing Pages (like before in v1) might fix your problem.

    If that sounds like it might be the issue, try this filter:

    /**
     * only allow Pages to be featured in Feature a Page Widget
     *
     * @param	$post_types	array	array of post_type slugs that can be featured with the widget
     */
    add_filter( 'fpw_post_types', 'fpw_remove_post_type_to_feature' );
    function fpw_remove_post_type_to_feature( $post_types ) {
        return array( 'page' );
    }
    Thread Starter Anthony Acosta

    (@anthon1)

    Not sure what you did, but the last update appears to have fixed the problem. I’m using it again. Thank you so much for being attentive to this plugin.

    Plugin Author mrwweb

    (@mrwweb)

    That’s great news! I can’t imagine how the last update would have resolved an issue like that, but I’ll take it ?? Glad you can use the plugin again!

Viewing 7 replies - 1 through 7 (of 7 total)
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