Widgets can’t be edited with plugin enabled

  • skigirl1369

    (@skigirl1369)


    2 years ago

    When the BlockArt plugin is enabled, we can’t access or edit our widgets.

    We have done extensive plugin debugging.
    1. if just BlockArt is enabled, the widgets work
    2. if just BlockArt and Spectra (formerly from Brainstorm Force) are enabled, the widgets do NOT work
    2. if BlockArt and PostX are enabled, the widgets do NOT work
    3. if BlockArt and other plugins are enabled but Spectra and PostX is disabled, the widgets still do NOT work (which makes no sense because these are the only two I found that might be an issue)

    this screenshot shows what we see when the plugin is enabled.
    https://nimb.ws/0pCZPU

    And this is what we see when the plugin is disabled.
    https://nimb.ws/75VdXw

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @skigirl1369,

    Sorry for the delay,

    It seems to be an issue with the BlockArt plugin. The task has already been assigned to the developers which they are working.

    Once it is fixed, I will let you know so that you can update the plugin to the latest version with the issue fixed.

    Let me know of any confusion and I will be back.

    Regards

    Hi @skigirl1369,

    With the latest BlockArt Release, we have fixed the issue you mentioned above. Now the Widgets can be accessed with all the above-mentioned conditions as I have tested, and they all are working fine.

    Kindly update the BlockArt plugin to the latest version and update us if it is fixed on your end or not.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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