• Resolved Barbara Rowen

    (@barowen1999)


    I have an ecom site that sells yarns for weavers, and they also sell patterns. WIF is a common txt file format for weavers. Your plugin used to work to allow uploads of WIF files. Sadly, no longer despite having WIF enabled in the settings. I get the message “Sorry, you are not allowed to upload this file type.” now. Has something changed that no longer permits WIF files from being uploaded? Can you look into this, please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @barowen1999,

    Thank you for reaching out and sorry for the trouble here.

    I’ve been able to reproduce the issue on my end. Would you mind sharing one of the files that you are using so that I can check the MIME type and advise on possible workarounds? You can upload the file to an online drive and share a public link here.

    Our development team have been made aware of this issue and they are looking into it.

    Thanks!

    Thread Starter Barbara Rowen

    (@barowen1999)

    Here’s a link to the file: https://ve-clients.s3.amazonaws.com/LunaticFringeYarns/Magical+Metamorphosis+Napkin+Full+Draft.WIF. Please delete the message/link when you have it. Thank you.

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @barowen1999

    Thank you for sharing the file, I cannot delete it from my end and thus you’ll need to edit the post from your end and delete it.

    The good news is that I was able to identify the file’s MIME type and you can fix the issue by adding a custom MIME type by heading to WP Admin > Settings > File Upload Types > Add custom file types and enter the following settings:

    • File Description: Weave
    • MIME Type: application/x-wine-extension-ini
    • Extension: .wif

    The settings should then appear as shown in this screencast once saved.

    I hope this helps. Thanks ??

    Thread Starter Barbara Rowen

    (@barowen1999)

    That worked. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WIF Files no longer supported?’ is closed to new replies.