Will installing PRO erase the surveys made on free?

  • Resolved andresaddiction

    (@andresaddiction)


    1 month, 1 week ago

    This might be a naive question but since I do this for a client, I’d like to know if installing the PRO version of the plugin could modify/erase the surveys already made and published from the FREE version.

    Thank you very much in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @andresaddiction,

    Thank you for your topic.

    You should follow our Update Guide to ensure that no surveys are lost during this process.
    Make sure to click on the Upgrade button when deactivating the Premium version so as not to lose your data.

    View post on imgur.com

    Here is the Update Guide:
    https://quiz-plugin.com/docs/plugin-setup-and-installation/

    You can make a DB backup before upgrading for your safety (you can use UpdraftPlus).

    By the way, as you are referring to the Premium version of the plugin, you are welcome to contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @andresaddiction,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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