Will not Authenticate

  • Resolved vegasdood

    (@vegasdood)


    6 years, 9 months ago

    I have tried 10+ times throughout the day to get this update to work. It supposedly authenticates and but, when I save the same screen is there and no reporting shows up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter vegasdood

    (@vegasdood)

    I just deactivated, deleted and reinstalled the latest version and still not working.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Note for lite users, the reporting begins showing in the dashboard up to 24 hours after installation. You probably just need to wait for it to kick in.

    -Chris

    Plugin Author chriscct7

    (@chriscct7)

    If it still doesn’t work tomorrow, get in touch with us at our Lite support at monsterinsights.com/lite-support and we’ll be happy to look into this and make sure its working for you

    -Chris

    • This reply was modified 6 years, 9 months ago by chriscct7.
    Thread Starter vegasdood

    (@vegasdood)

    Hey Chris…..ok, yep, something happened overnight and now the site will authenicate. BTW…the new reporting for the Lite version is really, really nice.

Viewing 4 replies - 1 through 4 (of 4 total)
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