Will not work with PHP 7.x

  • Resolved JustDuckyDesigns

    (@justduckydesigns)


    5 years, 4 months ago

    I have 5 websites that have been using this plugin for quite some time. However; when I try to update the sites to PHP version 7.0 (or anything above 5.6) – the site completely breaks and simply shows a “The site is experiencing technical difficulties.” error message.

    The same exact problem exists on ALL 5 of these websites – and The Event Calendar plugin is the only plugin that is causing this issue.

    I tried deactivating ALL plugins and then re-activated them one by one. Everything else works perfectly — UNTIL I activate “The Events Calendar”. I tried changing the theme to the basic WP theme and trying all the plugins again – and get the same result. I’ve worked with my hosting company and their conclusion is also that it is simply this one plugin causing the issue.

    Please help. I tried contacting support, but because I have the free version of this plugin, they will not help me.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter JustDuckyDesigns

    (@justduckydesigns)

    I wanted to post back with the solution. It seems that my hosting company was incorrect. Last week all of my websites and my hosting account were upgraded to EasyApache4. For some reason when they did this they also downgraded all of my sites to PHP 5.6 – when I tried to put sites BACK to PHP 7.1 – this is when all of these issues started.

    I just got off a chat with my hosting company (InMotion) and they had to go into each of the 5 sites and increase their memory limit to 512 MB.

    Here is what I was told: I added this to the wp-config.php file:
    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    Then I was told the reason this needed to happen was: “WordPress is a heavy software to run, yet it defaults to a small memory limit. The number and combiniation of plugins running on these sites required more memory from the system and wordpress had to be set to allow for this. Newer versions of PHP require more from the system, that’s just the nature of sofware upgrades. Newer software uses more from the system no matter what software it is.”

    This sounds fishy to me — especially since these sites were running with all of the same plugins, the same WP versions, and running on PHP 7.1 BEFORE their upgarade…If anyone has any insight, I’d be very happy to hear it.

    Thank you.

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @justduckydesigns,

    Thanks for the update. It’s entirely possible that your sites need to increase their memory limit over time, so I’m glad to hear that worked for you.

    Since this thread has been inactive for a while, we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

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