Will only send if I am logged in, otherwise spam?

  • bazzjazz

    (@bazzjazz)


    9 years ago

    Very strange problem… If I am logged in to the WP admin, I can submit the contact form successfully. However if I am logged out, i get an error message with the orange border “There was an error trying to send your message. Please try again later.”

    I am sending from an email address on the domain and I have set up Askimet also, to no avail.

    So the message seems to be flagged incorrectly as spam.

    I would really appreciate it if someone could help!

    Barry

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Can I see the site?

    Thread Starter bazzjazz

    (@bazzjazz)

    I’m running a few tests at the moment with different forms and different themes to try to pinpoint the problem, so if I am unsuccessful I will post the URL.

    Thread Starter bazzjazz

    (@bazzjazz)

    Ok, I have updated WordPress, Contact Form 7, all other plugins so running all latest versions.

    The theme is very old, so I thought that might be the problem, so I switched to the Twenty Sixteen theme, but I am having the same problem.

    Link is: https://www.nursingmatters.ie/contact-us/

    Another form is here: https://www.nursingmatters.ie/annual-membership/

    Strangely, a form will send successfully occasionally, but most times will fail, its the error mentioned above.

    Thanks for any help you can give.

    Barry

    Thread Starter bazzjazz

    (@bazzjazz)

    Still working away trying to resolve this.

    FYI, I am not using any caching on the website.

    Thread Starter bazzjazz

    (@bazzjazz)

    Another update: I have installed another plugin on the pages above as we needed to have them working correctly.

    However I have Contact Form 7 on this page: https://www.nursingmatters.ie/test/ instead.

    I would much prefer to keep using CF7, so would still appreciate any assistance.

    Barry

    txdvil

    (@txdvil)

    may I know what plugin is it?

    Thread Starter bazzjazz

    (@bazzjazz)

    Sure, it’s “Fast Secure Contact Form”, but not as good as yours, hence I am still trying to find the problem!

Viewing 7 replies - 1 through 7 (of 7 total)
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