• Resolved Jopie58

    (@jopie58)


    Hi there,
    My question is as above ?? will those two plugins work together or have there been reported issues that you know of.
    My site is being pestered by many registrants that have the same IP adress but different mail adresses. And I am trying to put a stop to that. Any advice is appreciated. I have to say I am a complete novice at these things, so simple explanations work best for me.
    Kind regards, Jo

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, the only you can find out if they work together is by trying both plugins. I have never heard of or used Cleantalk myself.

    What kind of issues are you encountering in your site?

    Can you clarify the following comment further?

    My site is being pestered by many registrants that have the same IP adress but different mail adresses.

    Thank you

    Denis

    (@shagimuratov)

    Hello @jopie58,

    We didn’t get any support requests about issues with CleanTalk + All in One WP Security. So, I suppose the plugins work together prefectly.

    Any way, you have 7 days free trial to test CleanTalk or let us know your account id, we will extended your trial as long as you need to test,
    https://cleantalk.org/my/support

    Thank you.

    Thread Starter Jopie58

    (@jopie58)

    Thank you both for replying.
    @mbrsolution
    As I wrote I am a complete novice so forgive me if I ask something that turns out to be stupid ??
    In my logfile about send out mail, Cpanel, I discovered various user emails that had the “retry” notice behind them, and lots and lots of them. That shocked me so I looked into it and found out that a lot of them had the same IP adress. By checking them at the CleanTalk Spam list I saw that they where reported, and a number of email adresses that where mentionned in that list corresponded with my logfile of “retry” notices. When I started to remove these users from my site they where immediately replaced by new user accounts. I get a notice in my mail when there is a new registration. Now instead of enjoying my site Iam only removing these annoying user accounts.

    The All in One WP security, a great plugin, does not help me prevent this so that is why I asked if it could work together with the plugins from CleanTalk

    @shagimuratov
    In the first I am interested in the Spam Protection plugin.
    Probably another dummy question, but where do I find my account ID. Is that in the plugin itself?

    Kind regards, Jo

    Denis

    (@shagimuratov)

    @jopie58, it’s simple, just log in the Dashboard,
    https://cleantalk.org/my

    Then submit support request here,
    https://cleantalk.org/my/support

    Thank you.

    Thread Starter Jopie58

    (@jopie58)

    @shagimuratov
    Thank you so much ??

Viewing 5 replies - 1 through 5 (of 5 total)
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