Wiped out my single product pages

  • We have been an advertisers on TikTok for a while and so we decided to install the TikTok for Business plugin to cement the integration between our site and our TikTok Business and Advertising accounts. Whew… what a disaster. Neither I nor my product people realised that the single product page was broken… no images were showing throughout the site, they were not showing on the single product pages for any product. The single product page was broken, with no JavaScript executing, the detailed description not showing, ratings not showing, page footer not showing… just a strange half page thingie that resembled a working page (which is why we all missed it). After much mucking about the WordPress debug logs fingered the TikTok plugin

    Fatal error: Uncaught TypeError: Argument 1 passed to Logger::maybe_output_pixel_data() must be of the type array, string given, called in .../wp-content/plugins/tiktok-for-woocommerce/logging/Logger.php

    After terminating (deactivating and deleting) the TikTok plugin (with extreme prejudice, I might add), everything was back to normal. TikTok can eff-around with their app… they shouldn’t eff-around with our livelihoods!

    That is 3-hours of my life that I am never getting back… not to mention the lost revenue, and damaged reputation.

    • This topic was modified 2 years, 1 month ago by Flytrap.
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  • Plugin Contributor TikTok

    (@tiktokforbusiness)

    Hi @flytrap21 thank you for this feedback, and I am sorry you experienced these issues.

    Our team saw that this issue was reported in the support forum and released a fix in our latest version (on Monday January 16) that resolved this issue for other users. Please update to use the latest version of the Plugin (V1.0.15) and let us know if you are still experiencing issues.

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