• Pbabbar

    (@pbabbar)


    Hi,
    I am handling one of my client site name “www.giftsmarter.com” in the home page I am getting some weird letter “a?11,849.00” in the price range. but the price symbol shows OK on other pages. Strange thing is that, it resolved by login with the registered account. that is something which showing some negative impression for the guest users. Please assist me to resolve this issue or visit https://www.giftsmarter.com as a guest account to understand the nature of issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • neotechnomad

    (@neotechnomad)

    What you are getting is an HTML Entity for a…

    capital A, circumflex accent ? Â --> ? Â --> ?

    (HTML Entity link here)
    If you are using Woocommerce, then you should contact their support concerning this error.

    Thread Starter Pbabbar

    (@pbabbar)

    Thanks, I have reached to the Woocommerce but they are about the shutting down their discussion forum. is there any way to log a ticket with them.

    Regarding the reported issue, when I login with registered account it shows the correct pricing “?1,849.00” and as a guest account (without login) it shows “a?11,849.00”. How can we fix this. it happens only with the home page as other pages seems to be fine with the guest account.

    neotechnomad

    (@neotechnomad)

    Thread Starter Pbabbar

    (@pbabbar)

    I have checked but it not showing any “circumflex accent ?” in women category. But it could be possible for other users as well.
    Could you please advise if you know about the fix of this issue as this is hampering my site promotion for guest (new) users.

    Mark Ratledge

    (@songdogtech)

Viewing 5 replies - 1 through 5 (of 5 total)
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