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Resolved stpaulsmilaca
(@stpaulsmilaca)

2 years ago

There are two things which I wish could be modified.

First, the “results page.” Actually, not the results page, but the need for an “after submission page.” I want to thank the users for taking the quiz/survey but I don’t want to show the results. You have the option of redirecting to a different URL, but this means I have to build a whole new page in Divi and I don’t want to do that. Would be nice if, after quiz/survey submission, the user could be shown a nice, rich-text page, sort of like the results page, but without the results or blank numbers, but with a message.

Second, when I set a featured image the featured image shows up two times, once as the post image and then as the survey image. It should only show up once.

Viewing 3 replies - 1 through 3 (of 3 total)

sumitsanadhya
(@sumitsanadhya)

2 years ago

Hi @stpaulsmilaca

You can set your custom message on the result page. Please navigate to the results pages tab of the quiz.

Then on the message body please remove all the text which is showing there and add your own custom message using the text editor. You can use HTML code also.

Please check below-given screencast for your reference.

https://app.usebubbles.com/2kmxLVAPXGAwyF9jzJMw9Z/untitled-bubble

Regarding the featured image issue can you please share the quiz link?

Regards,
Sumit

Thread Starter stpaulsmilaca
(@stpaulsmilaca)

2 years ago

Quiz Link:

https://www.stpaulsmilaca.org/quiz-survey/community-survey/

I did as you instructed with the Results page, but what I end up with is, and the text I enter in the WYSIWYG editor doesn’t show:

https://stpaulsmilaca-my.sharepoint.com/:i:/g/personal/media_stpaulsmilaca_org/EbjUHiVP8thLoZABFcoBDLEBIli5XIq9t1UkvxqSFyxp1g?e=LWatbu

sumitsanadhya
(@sumitsanadhya)

2 years ago

Hi @stpaulsmilaca,

It is a bit hard to answer why you are experiencing this issue
The best advice I can give is the standard fault finding and fixes.
I first advise you to clear the cache and cookies. You can also try to reset your permalinks and try again.
The issue could also be due to a theme or plugin conflict

Themes:

As a test, switch to a default theme such as twenty-twenty and see if this fixes it.

Plugins:

If that doesn’t work, also deactivate all plugins apart from QSM and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

https://en-gb.www.ads-software.com/plugins/health-check/

You can also follow the instruction given in the below link.

https://quizandsurveymaster.com/how-to-identify-theme-plugin-conflict-with-qsm/

Let me know if you still face the same issue.

Regards,
Sumit

Viewing 3 replies - 1 through 3 (of 3 total)

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