• The free version of the wishlist has been working fine, but for some reason users are just getting a page that shows no products

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    Could you share with us your site URL?

    We will be attentive to your response.

    Best regards.

    Thread Starter beermonster68

    (@beermonster68)

    I think I’ve fixed it, I’ve got redis running, when I disable that it comes back

    Hi,

    I have the same problem after updating the plugin the wishlist dosent worn any more

    https://www.ps-nielsen.dk/shop-b2c-shampoo/

    • This reply was modified 2 years, 5 months ago by psnielsen.
    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello @beermonster68,

    Perfect! We will be attentive to any news.

    Hello @psnielsen,
    we hope you’re doing well!

    Do you have any caching plugin active? or cache at the server level? If so, we recommend you enable AJAX loading in the plugin, and also add the following cache exclusions:

    – [ add the url of the page wishlist ]
    – [ add the url of the page wishlist ]/* (for all wishlist page endpoints)
    – add yith_wcwl_session_* cookies

    Let us know any news.

    Have a nice day!

    Thread Starter beermonster68

    (@beermonster68)

    It has done it again, is there anyway I can export the user whishlist so at least I can let them know what they have while waiting for a fix

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    Do you have the cache plugin disabled? If so, you may have server-level caching, and you should contact your hosting support to disable it.

    At the moment, it is not possible to export the wishlist.

    We will be attentive to any news.

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Wishlist’ is closed to new replies.