• Resolved aartie

    (@aartie)


    Hello,

    The issue is serious. I am facing this issue for a long. I also tried to connect with the theme developers, but no solution was found.

    The problem is that, when I click on the wishlist icon(i.e. the heart icon) from the shop page, the wishlist page does not show the selected variable (i.e. the color and the size selected). The Wishlist page shows as follows: https://prnt.sc/txpd6k

    It works properly when I add to wishlist from the product page (https://prnt.sc/txpcbo) i.e. like this (https://prnt.sc/txpcpo)

    No solution received, show me a substitute or help with the same. Let me also know, where the problem lies.

    Regards

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there

    Thank you for contacting us!
    On loop you’re showing variable product, not a specific variation
    For this reason, you cannot directly add to cart a variable product from loop: WooCommerce will redirect you to single product page to choose a specific variation, and then you’ll be able to purchase the product

    For our wishlist we wanted to leave customer the ability to add both a variable or a variation product to wishlist
    This means that if you have a variable product, without any specific variation selected (as for example on loop) you can still add it to your wishlist, but you won’t have any variation information, so you’ll see “Select options” add to cart on the list
    On the other hand, as soon as we have variation informations, we try to store variation to wishlist, in order to record specific user preference

    As you can see, this ain’t an error

    If you don’t want this to happen, I could suggest you to customize wishlist plugin, in order to remove ATW button on the loop for variable products, or to replace it with a link to single product page, where customers can select product variation they prefer
    Maybe this would fit your needs better

    Thread Starter aartie

    (@aartie)

    Hello,

    Check this link (https://www.pkkart.com/shop), the variations on the loop are specific and not general. We can select specific variations directly from the shop page. The issue is still the same.

    Regards

    Plugin Author YITHEMES

    (@yithemes)

    Hi there

    Please, note that this isn’t a default WooCommerce behaviour, and it is definitely implemented by your theme or another plugin
    For this reason, this is not a bug fix request, but a compatibility request

    Please, let me know which plugin/theme are you using to implement that behaviour, and I’ll check if it is possible for us to support it

    By the way, could you please also test with latest version of wishlist plugin? We recently introduced some changes regarding ATW for variable products, and I wonder if this could be enough to make everything work as expected

    Thread Starter aartie

    (@aartie)

    Hi there,

    I am using this theme for my WordPress site: X-STORE
    (https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546)

    The theme itself provides the functionality of a variable gallery and swatches, so the behavior may lie only here. No other plugins are used by me.

    Also, I tested with the latest version. The problem or bug is not solved.

    Regards

    Thread Starter aartie

    (@aartie)

    Hello again,

    There is another issue I now see.

    When I add a product to the wishlist from the grid, the wishlist page shows select options. After doing this, when I open the same product (from the shop page and not from the wishlist page) and again, after selecting the variables, I add to the wishlist, the wishlist page shows 2 products added (I mean two same product added).

    Technically after adding from the product page it shall remove the already added product or just modify it.

    Why will any customer wish to add 2 same products on their wishlist?
    Attaching screenshots for clarification.
    https://prnt.sc/u105zs

    Regards

    Plugin Author YITHEMES

    (@yithemes)

    Hi there

    Unfortunately I don’t have a copy for testing, but maybe youd could try to ask theme’s developers to check this issue for you, or even to get in touch with us to improve integration with our plugin

    Regarding your second question, I have to confirm that this is done by design: even if in some user cases it won’t the reasonable to add more than one variation of the same product to the wishlist, we prefer to offer the best flexibility to our users, and don’t limit them in any way

    If the customers want to change the variation in the wishlist, on the other hand, they can simply add the new variation they’d like to save, and remove the previous one

    Thread Starter aartie

    (@aartie)

    Why don’t we get to set the functions by ourselves? Like, firstly the plugin should be flexible for me, only then I can decide on my customer flexibility.

    Thread Starter aartie

    (@aartie)

    also, The theme developers are already aware of this. Check on this link.
    https://www.8theme.com/topic/wishlist-add-to-cart-button/#post-248362

    Let me know how to proceed.

    Plugin Author YITHEMES

    (@yithemes)

    Why don’t we get to set the functions by ourselves? Like, firstly the plugin should be flexible for me, only then I can decide on my customer flexibility.

    You’re right, indeed! I will consider to add an option to let admin choose whether variations should be added or replaced
    Anyway, I cannot give you any ETA for this feature

    Let me know how to proceed.

    As I said, we’d be happy to cooperate with theme delveopers in order to improve integration
    I’ll go forward and try to contact them directly, to see if we can find a quickier solution to the problem

    I’ll keep you posted on this page

    Thread Starter aartie

    (@aartie)

    great.

    Plugin Author YITHEMES

    (@yithemes)

    Hi again

    I didn’t had the chance to contact theme developers, but I was able to test their theme
    After some debugging, I found out that simply they aren’t firing found_variation event when needed

    My suggestion to them is to add this line of code

    $swatches.trigger( 'found_variation', [$variation] );
    

    in here: wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend.js:464

    Of course, this is just a suggestion, and they can achieve the same result in different, maybe more efficient, ways: the concept here is that if they trigger found_variation event in the right moment, passing the correct variation, everything would work seamlessly

    Maybe you can report this suggestion to them, and ask what they think about this possible improvment ??

    Thread Starter aartie

    (@aartie)

    Hey there,

    I have passed on this suggestion to the developers. Thank you so much. Still, I do not wish to close this topic until the issue is solved from both ends.

    Regards

    Plugin Author YITHEMES

    (@yithemes)

    Sure; let me know if there are updates on this topic

    Thread Starter aartie

    (@aartie)

    Hey, My issue is solved. Thank you so much. ??

    Plugin Author YITHEMES

    (@yithemes)

    You’re welcome!

    We are doing our best to improve our plugins. Our target is to develop and release the best free plugins for WooCommerce, but to achieve this we need your help. Please leave a good review to support us and help our growth ??

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Wishlist Page Issue with Variations on Shop Page’ is closed to new replies.