With double opt in disabled, the subscriber isn’t added to MailChimp List

  • Resolved page52

    (@page52)


    7 years, 6 months ago

    Hi there,

    Thanks for the great plugin. I have another question. My client wants double opt in disabled but if I put that in the settings then the subscriber isn’t added to the MailChimp list – do you know why this could be happening?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    Maybe the email is blocked from signing up (this happens when the email is used a number of times to test stuff on MailChimp, it will be banned for signing up too many times).
    https://kb.mc4wp.com/not-receiving-opt-final-welcome-email/

    Or, MailChimp blocked that account for single sign-up. For example when some subscribers unsubscribe with the messages “never subscribed to this” or when too many receivers have marked the email as spam.
    You can check the log on the Other page of our plugin and the API log in your MailChimp.com account under account – settings – extra – api for more information.

    Hope that helps,

    Thread Starter page52

    (@page52)

    Thank you, Lap – turns out it was another error causing it. Found it through the ‘other’ page.

    Plugin Contributor Lap

    (@lapzor)

    Glad you where able to solve the issue, thanks for letting us know!

Viewing 3 replies - 1 through 3 (of 3 total)
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