• odelucas

    (@odelucas)


    I’m having problems with shipping costs.

    In some orders the value increases and in others it decreases. All orders are recurring subscriptions, that is, the person does not order new products.

    The products that are registered on Woocomerce have the same weight and size, and yet shipping prices fluctuate.

    This print above contains a renewal request for 11/30/2023 with the changed shipping cost.

    And the screenshot below contains a renewal order from 09/30/2023 with the changed shipping cost.

    This print below contains the shipping cost of 2.90 which should be standard… But unfortunately it sometimes increases the price.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Amjed Ibrahim

    (@amjedibrahim9)

    Hello @odelucas

    We released a new plugin version today 3.5.9
    Can you please update the plugin and test if this problem persists?

    Thank you

    Thread Starter odelucas

    (@odelucas)

    I will check whether the problem will continue with future subscription renewals.

    I’ll be back soon to give feedback.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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