With plugin Active it kills my images in woocommerce

  • Resolved Mezloh

    (@sayno2odor)


    4 years, 1 month ago

    With the Imagify plugin Active it kills all my images on my Woocommerce shop page.

    So basically I get all my shop page images with a loading circle and the images never load.

    This also happens with my image gallery carousels. The thumbnails of my gallery images under the featured image just show a loading circle and never load.

    Once I deactivate the plugin all images appear the way they are intended.

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  • Plugin Author WP Media

    (@wp_media)

    Hi @sayno2odor

    ?Sorry to hear about the issue! This is most probably caused by WebP display feature. Can you check if it is active in Imagify settings and turn it off?

    If that helped, please let me know what method for delivering WebP was used (picture tag or rewrite rules) and what is your site URL so we could recommend the ideal setup.

    Best Regards
    Marko

Viewing 1 replies (of 1 total)
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