Wizard not working

Hi @marcotics,

We have seen this with a couple of plugins. These plugins add CSS to admin pages, which is not best practice.

Could you copy/paste your plugin list here, I can’t remember the exact plugins.

regards Aert

It is quitte the list:

Advanced noCaptcha & invisible Captcha
Classic Editor
CM Tooltip Glossary
Collapse-O-Matic
Complianz | GDPR/CCPA Cookie Consent
Contact Form 7
CookieCuttr v2
Door de gebruiker ingezonden berichten
Emoji Emoticons
Envato Market
Flamingo
Font Awesome
GDPR (AVG)
Google Authenticator
Health Check & Troubleshooting
Honeypot voor Contact Form 7
Imagify
iThemes Security
Jetpack door WordPress.com (only Publicize module active)
Loco Translate
OneSignal Push Notifications
Quick Page/Post Redirect Plugin
Really Simple SSL
Really Simple SSL pro
Redirection
Responsive Lightbox & Gallery
Simple Blog Stats
Simple Smilies
Simple Tags
Slimstat Analytics
Social Login
Subscribe to Comments Reloaded
Sucuri Security – Auditing, Malware Scanner and Hardening
Super Progressive Web Apps
TinyMCE Advanced
UpdraftPlus – Backup/Restore
Wordfence Security
WP 404 Auto Redirect to Similar Post
WP File Manager
WP Rocket
WP-Optimize – Clean, Compress, Cache
WP-SpamShield
WPBeginner’s Compact Archives
WPSSO Core
WPSSO Schema JSON-LD Markup
Yoast Comment Hacks
Yoast SEO

Goedenavond @marcotics,

I thought I had a good memory,

I see you have: Health Check & Troubleshooting could you enable this plugin, and go to Plugins -> Complianz and put it in Troubleshoot mode?

Please make sure you can access FTP, or a back-up if necessary.

In troubleshoot mode your front-end will remain the same, the back-end will deactivate all plugins except Complianz. If the wizard works, we can enable plugins one by one to see where the problem lies.

Groeten Aert

The wizard is running as we speak, searching for all cookies. It seems the wizard is working. The two circles with ? and ! should have been buttons, who knew…

After the wizard is complete, is there any need to find out wich plugin it was? Is the wizard not working a sign the whole plugin might conflict?

As you seem to speak Dutch: Bedankt tot dusver ??

I guess i’ll have some finetuning to do. WordPress did not get out of troubleshooting mode, even though complianz was the only active plugin. Front-end was down too, informing about an internal server error.

I’m not saying it was this plugin that’s responsible. It was probably something else, but it seems restoring a backup was the only thing i could do.

I will take another look at Complianz later.

Hi @marcotics,

It sounds like you have another error to attend to first.

I will try to install some of the plugins you mentioned to see if I can reproduce the issue,

regards Aert

Hi @marcotics,

It’s Font-Awesome with the setting; Technology – SVG.

They should not add any classes to the admin pages of other plugins. That being said, we’re making our way to 5.0.0 which will deprecate the use of Font Awesome, as we will revamp the user interface.

You can hold on for a while, deactivating Font Awesome during the configuration, or change the setting in Font Awesome.

Hope this helped,

regards Aert