Wokred until it didn’t

  • Resolved ravet007

    (@ravet007)


    8 months, 3 weeks ago

    I’ve been using this plugin for over a year, everything worked as it should. But all of a sudden the player stopped working and my podcast episodes n longer reach apple podcast or google. It seems this happened a few episodes ago. No idea how to solve the issue. THE PLAY Button does not play the episode and episodes are no longer being sent over to the channels. Please fix this.

    site: itspodcast dot com

    Download and open in new window works, but my listeners are all on apple and google podcast. Please fix this.

    • This topic was modified 8 months, 3 weeks ago by ravet007.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @ravet007,
    The problem is that your server responds with the wrong content type for the audio file URL.

    Example – to /podcast-player/1999/its-podcast-episode-78-light-urban-vehicles-and-autonomous-transportation.mp3, it responds with 

    Content-Type: text/html; charset=UTF-8

    Instead of redirecting to the real file path.

    It can be either your cache plugins or server settings. Please try to disable all your cache plugins and check if it helps. If not, ask your hosting support if they recently made any server settings changes.

    Thread Starter ravet007

    (@ravet007)

    I don’t think that is the issue, I added another play button below from another plugin and it works fine. The issue is only happening with SSP player. Even the RSS feed and sitemap are not working. The feed also comes from SSP, it throws a weird error – error on line 1 at column 8: XML declaration allowed only at the start of the document.

    I checked with the hosting company, all good on their end. I disabed and cleared all cache. The issue still remains.

    Everything was working fine until recently.

    Thread Starter ravet007

    (@ravet007)

    I fixed it by replacing the core files. No idea what the issue was, but it is working now. Thank you.

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    @ravet007 That’s great, glad you managed to fix it!

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    @ravet007

    Since you managed to fix the issue, can I ask you to change your 1-start review to something else?

    Thread Starter ravet007

    (@ravet007)

    I left a new review, I could not find the previous one.

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Thank you @ravet007!

Viewing 7 replies - 1 through 7 (of 7 total)
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