Wonky WordPress – Blocks button, Image Uploads not working, Menus not saving

  • roxics

    (@roxics)


    3 years ago

    I’m on Dreamhost and I having all kinds of issues with one of my WordPress powered websites. My other wordpress sites on the same host/server are fine. They are not running 5.8.1. But on this one website of mine running 5.8.1, I can’t upload images, it gives me an error (listed below), my +(plus) block button in the editor is there but doesn’t do anything, I can’t press it, it’s like it’s blacked out, so I can’t add blocks. Lastly I can add menu items and move menu links around, but after hitting the save button, it all resets to what the menu was previously. As if I didn’t change a thing. However I can update and change the menus if I do it from the live preview mode sidebar mode. So that’s strange.

    The only plugins I have activated are Akismet and Jetpack. I’ve cleared my browser cache, switched to different themes, changed my directory permissions on my uploads folder in my FTP (FileZilla) by following a guide for resetting them. Still nothing has changed.

    As this point I’m not sure what to do. I’m running version 5.8.1 of WordPress.
    I’m running the Responsive theme from cyberchimps. I recently updated that theme, but was having these issues before that update. In fact I updated the theme in hopes it would fix the issues. But the issues are on the back end.

    Any help would be great. Thank you ??

    • This topic was modified 3 years ago by roxics.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator bcworkz

    (@bcworkz)

    You didn’t list the upload error message, but it may not matter much. It sounds like you may be getting JavaScript errors. Check your browser console for clues immediately after you execute an action that causes trouble.

    Lacking further clues, get your site to a “plain vanilla” state. Deactivate all plugins and also switch to twenty twenty-one theme. There shouldn’t be any trouble in this state. Narrow down the cause of trouble by restoring your theme, then plugins, one at a time, testing after each.

    FYI, themes can influence back end behavior, so it was good to update to the latest version.

    Thread Starter roxics

    (@roxics)

    Sorry about that. The error I was getting while trying to upload images is this

    Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.

    Of course the images I was trying to upload were far smaller than 2500 pixels. More like 300-600px.

    I have tried what you suggested. Deactivated all my plugins and installed the twenty twenty-one theme and monitored my console for javascript errors. Which there were none. Also tried this in another browser, Edge instead of Chrome.

    Nothing changed. Still the same issues in the vanilla state.

    • This reply was modified 3 years ago by roxics.
    Thread Starter roxics

    (@roxics)

    I’ve now also gone through and uploaded new files overwriting my old wordpress install. The only file that is the same is wp-config, since I just overwrote the new one with the old one. Also moved all my old themes to a new folder outside the wp-content directory, so the only theme installed is twenty twenty-one. Deleted every plugin but Akismet and Jetpack and Hello Dolly and those are deactivated.

    Again, nothing has changed. Still can’t upload images, the Gutenberg plus block is still inactive (blue but won’t press down at all), even though all the other blocks next to it press down just fine, and the menu editing still doesn’t save. Also tested in Safari now as well. Same issues. Everything is vanilla. I even went and changed my PHP version from 7.4 to 8.0 and still nothing.

    This is driving me nuts, I don’t understand why this isn’t working.

    • This reply was modified 3 years ago by roxics.
    • This reply was modified 3 years ago by roxics.
    • This reply was modified 3 years ago by roxics.
    Moderator bcworkz

    (@bcworkz)

    I don’t understand either. You’ve done nearly everything I think possible to eliminate bug sources. There is no code added to wp-config.php that’s not suggested in wp-congfig-sample.php, is there? You might try defining WP_DEBUG as true (or check the PHP error log) to see if there are any further clues.

    See if you have a /wp-content/mu-pliugins/ folder. There could be must-use plugins there causing conflict. Rename /mu-plugins/ to deactivate.

    I wonder if some corrupted option or something in the DB is wreaking havoc. To get even more plain vanilla, setup a new, empty site on the same server. The WP files can be placed in a new server subfolder. You can use a copy of the same wp-config.php file (and database) as long as you use a table prefix different than the current one.

    If even that installation fails to work correctly, then there must be something wonky about your server configuration.

    Thread Starter roxics

    (@roxics)

    I don’t know but I downgraded to WP 4.9.18 using the files of one of my other sites and everything is running fine now. Except for Gutenberg since that isn’t on there. But menu editing and image uploads work fine now. So it had something to do with WP 5.8.1

    Moderator bcworkz

    (@bcworkz)

    Indirectly yes, but the issues you describe are not reported by others. 5.8.1 works for the vast majority, as it does for your other sites. The only thing different here is the DB data isn’t it?

    Thread Starter roxics

    (@roxics)

    No my other sites aren’t running 5.8.1. I took the 4.9.18 code from one of my other sites.s

    Moderator bcworkz

    (@bcworkz)

    Oh, right. Faulty reading comprehension, sorry. Check your server software versions against https://www.ads-software.com/about/requirements/

Viewing 8 replies - 1 through 8 (of 8 total)
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