Won’t accept credit card

  • Resolved LauraHartwigDesign

    (@laurahartwigdesign)


    6 years ago

    Hi! Thanks for this plugin. I have a site with WooCommerce and am trying to set up a credit card to print my shipping lables. I go to WooCommerce > Settings > Shipping > WooCommerce Services and click the button to add a credit card. It redirects me to WordPress.com where I add a card and save it, but then nothing happens. It doesn’t connect with my site. When I try again, I go to WordPress.com again, and I can see my saved card there, but I can’t select it. Any ideas on how I can connect the credit card? Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @laurahartwigdesign

    Can you reach out to the team at WooCommerce.com so we can take a look at your WordPress.com and how things are connected up, please?

    Mark this thread as resolved when you do.

    Thanks,

    Thread Starter LauraHartwigDesign

    (@laurahartwigdesign)

    WooCommerce.com helped right away. Turns out I just had to disconnect and reconnect Jetpack. Got stuck somewhere. Thanks so much!

Viewing 2 replies - 1 through 2 (of 2 total)
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