Wont expand in Elementor Pop-Up

  • Resolved reelism

    (@reelism)


    5 years, 7 months ago

    I’m assuming this is a JS/CSS conflict, everything else working as expected, inc layout in Elementor, and when embeded on page, but when embedded in an Elementor Pop-Up the FAQs wont expand (clicking ‘+’ does nothing).

    See: https://reel.marketing/widget-test-2/

    Thanks for your great work!

    • This topic was modified 5 years, 7 months ago by reelism.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter reelism

    (@reelism)

    EDIT: click buttons on bottom right, for elementor FAQ pop-up https://reel.marketing

    Though if I don’t hear back soon I’ll be having to try another plugin.

    Hi,

    Sorry for the delay. We just came back from our weekend break.

    As said in the other message, the link you provided does not have any FAQ’s added to it. Can you please check it once and let us know so that we could better proceed this?

    Kind Regards

    Thread Starter reelism

    (@reelism)

    I did in msg above.

    Click the bottom right button at https://reel.marketing , icons pop-up – 1 icon says “FAQ”, this opens the Elementor pop-up in question.

    • This reply was modified 5 years, 7 months ago by reelism.

    Hi,

    We have replied to your mail. Kindly check it and let me know if you have any doubt.

    Kind Regards.

    Hi,

    I guess you are not receiving our e-mail. This is the e-mail id we replied to: [email protected].

    If you have not received the mail, this is what I replied there:

    “Hi Morgan,

    I have shared a file in your drive. As of now, replace that file in wp-content/plugins/helpie-faq/assets for now.

    This will be completely fixed in our next version.

    Kind Regards.”

    Thread Starter reelism

    (@reelism)

    As just responded on Twitter – apologies misconfig with mx records, corrected and emails came thru, but not yours.

    Shared in my google drive?
    Nothing shared in my account.

    Email again with it attached?

    Hi,

    I will share to this e-mail id again: [email protected]

    Please let me know if it has not reached you.

    Kind Regards.

    Since it is a JS file, we were not able to attach it in the mail. That’s why we have to share it through the drive. Do check it once now whether you have got it

    Thread Starter reelism

    (@reelism)

    FYI u can zip and email any file like this in future.

Viewing 9 replies - 1 through 9 (of 9 total)
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