Won’t generate invoices

  • Resolved lemonberry

    (@lemonberry)


    7 years, 11 months ago

    Hi,

    The plugin isn’t generating invoices automatically, and when I create an invoice I get this error message:

    Error message detected – PDF file generation aborted.
    unpack(): Type V: not enough input, need 4, have 0
    File: /home/birthinh/domains/birthinholland.com/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php
    Line: 318

    Thanks,
    Lisa

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bas Elbers

    (@baaaaas)

    Can you temporary deactivate Wordfence and try to generate an invoice?
    Wordfence is blocking the generation of the invoice for some reason I think.

    • This reply was modified 7 years, 11 months ago by Bas Elbers.
    Thread Starter lemonberry

    (@lemonberry)

    Is if Wordfence. What should I do about it? I use Wordfence on all my sites and am hesitant not to use it!

    Thanks,
    Lisa

    Plugin Author Bas Elbers

    (@baaaaas)

    I know. Wordfence is a great plugin to secure your website, but I need to have more information in order find a solution.

    Please also read first topic.

    Can you paste your WooCommerce System Status?

    Thread Starter lemonberry

    (@lemonberry)

    Many thanks Bas.

    Here is the system report:

    
### WordPress Environment ###

Home URL: https://birthinholland.com
Site URL: https://birthinholland.com
WC Version: 2.6.14
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB

### Server Environment ###

Server Info: Apache/2
PHP Version: ? 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 16 MB
PHP Time Limit: 30
PHP Max Input Vars: 2000
cURL Version: 7.19.7
NSS/3.21 Basic ECC

SUHOSIN Installed: –
MySQL Version: ? 5.5.31 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Active Plugins (15) ###

Antispam Bee: by pluginkollektiv – 2.7.0
Elegant Themes Updater: by Elegant Themes – 1.2
Event Tickets Plus: by Modern Tribe
Inc. – 4.4.3

Event Tickets: by Modern Tribe
Inc. – 4.4.4

Jetpack by WordPress.com: by Automattic – 4.7.1
Nice Quotes Rotator: by Robert Wise – 1.0
Really Simple CAPTCHA: by Takayuki Miyoshi – 1.9
The Events Calendar: by Modern Tribe
Inc. – 4.4.4

The Events Calendar: Remove QR Codes: by Modern Tribe – 0.1.1
WooCommerce Mollie Gateway: by WooThemes / SkyVerge – 2.10.0
WooCommerce PDF Invoices: by Bas Elbers – 2.6.4
WooCommerce Stock Manager: by Vladislav Musílek – 1.1.4
WooCommerce: by WooThemes – 2.6.14
WooCommerce Helper: by WooCommerce – 1.7.2
Yoast SEO: by Team Yoast – 4.4

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #2667 - /courses-overview/
Basket: #2726 - /basket/
Checkout: #2728 - /checkout/
My Account: #2730 - /my-account/

### Taxonomies ###

Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Divi Child
Version: 1.0.0
Author URL: https://www.elegantthemes.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.0.37
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Mollie ###

Environment: Production

    Lisa

    Thread Starter lemonberry

    (@lemonberry)

    And I meant to write it IS Wordfence in my previous post!!

    Thread Starter lemonberry

    (@lemonberry)

    Hi Bas,

    I wonder if there was any update on the conflict issue with Wordfence?

    I’ve been testing this morning on a test environment I created with ONLY woocommerce and eventcalendar plugins enabled, and when I activate wordfence the invoicing works..? So I then tested it on the live site, and low and behold.. that works too… Any ideas how it is working now? As far as I know neither your plugin or Wordfence has updated again since 2 weeks?

    Thanks,
    Lisa

    Plugin Author Bas Elbers

    (@baaaaas)

    Hi Lisa,

    Well, there is only one explanation left. It is a miracle! Haha. Sorry I really don’t know.

    Happy for you that it works again.

Viewing 7 replies - 1 through 7 (of 7 total)
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