Won't install

  • Resolved dlmerriam

    (@dlmerriam)


    9 years, 6 months ago

    Trying to install version 8.0.3 on a multi site for the first time. I’ve installed the plugin and network activated it. But when I go to the internal install page and click on install it just sits with its busy throb on the create database tables. I’ve let it run as long as 15 minutes and not only doesn’t it move, I can’t find any new tables in the database.

    I tried to see how much it is to buy it for the support, but there’s no link I can find on your site to do that.

    Running out of ideas ??

    Thanks

    https://www.ads-software.com/plugins/css-javascript-toolbox/

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  • Thread Starter dlmerriam

    (@dlmerriam)

    As an addendum. I’ve network deactivated it and tried activating it on just the main site. Same result.

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi dlmerriam,

    Thanks for your support question.
    Please note that CJT has not been thoroughly tested on a multi-site install. We do have plans in the future to create a dedicated multi-site dashboard to manage code blocks for multi-site WordPress installs, but I do not have a timeframe on this development.

    Sometimes when CJT hangs it is because of a security plugin such as Bullet Proof Security stopping it from finishing.

    Please read this post if you have not done so: https://www.ads-software.com/support/topic/bulletproof-security-issue-bypass-rule-fix?replies=3

    You may want to browse through the CJT support tickets as we do have some other similar troubleshooting questions that we have answered that may help you further.

    Let me know how it goes.

    Regards,
    Damian

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