Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello.
    Please contact us in our internal suport system using this form https://supsystic.com/contact-us/ – and we will help you to resolve your issue.

    Thread Starter Lydisun

    (@lydisun)

    I’ve now contacted your support system twice with no resolution. I’m getting no assistance to my issue and if it isn’t resolved in a reasonable time I need find another plug in solution. Please respond.

    Thread Starter Lydisun

    (@lydisun)

    Since you mentioned by last email went to spam, FYI I replied to your email yesterday.

    Thank you,

    Lydia

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    I’m sorry for the late response. Please check my message in the ticket system.

    Hello there. I have this exact same problem. Mailchimp WP plugin works fine but the Supsystic delivers the following message when I input the API Key: “There was some problem while trying to get your lists. Make sure that your API key is correct”.

    Please help. Thanks.

    I have attempted the MailChimp API with too different accounts / websites, and the Supsystic plugin gives a good message, but the Mail Chimp lists don’t receive any new email addresses, also, now the Supsystic plugin says that I already registered from this IP address, which would be good to turn off, too.

    Plugin Author supsystic

    (@supsysticcom)

    Hi, jzanoletty!

    Please contact us through our?ticket system. We will check what is wrong and will help you to solve the problem.

    Best regards,
    supsystic.team

    Plugin Author supsystic

    (@supsysticcom)

    Hi m00kie!

    In order to deactivate blocking option – go to Popup by Supsystic -> Settings -> and activate “Disable blocking Subscription from same IP” option.

    Best regards,
    supsystic.team

    Plugin Author supsystic

    (@supsysticcom)

    Hello.
    Please tell me – was your problem solved?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Won't link to Mail Chimp’ is closed to new replies.