Won’t receivie mail form Submite button

  • Resolved biurocash

    (@biurocash)


    1 year, 3 months ago

    Hi,

    after clicking to submite button it should send mail to specific mail and that in email field. When mail is on gmail i got it, but when i use my mail on server that i use everyday i don’t get it.

    In settings > Mailing > Send email to i have: mymail and EmailField

    Logs from last 2 tries:

    2023-08-30 07:22:17 – [5] –> Preparing to send email
    2023-08-30 07:22:18 – [5] –> WordPress was able to request the email to be send
    2023-08-30 07:23:59 – [5] –> Preparing to send email
    2023-08-30 07:23:59 – [5] –> WordPress was able to request the email to be send

    When i check mail that i got on gmail, in send to field there are both mails written, but somehow i don’t receive on that other one.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello, if you are getting the message “WordPress was able to request the email to be send” it means that the plugin and wordpress were able to request your email provider to send the email.

    If you are still not receiving it it could either mean that your email provider was not able to send it (either because your site is not able to send emails or becauase the email for some reason was blocked) or the receiving email provider blocked it.

    In order to fix this please either contact your email support and ask them why the email is not being send or try another email provider (you can do this using an smtp plugin like https://www.ads-software.com/plugins/post-smtp/

    Also try to send the email to another address just to check if the problem is that the email is being blocked by the receiving address.

    Regards!

    Thread Starter biurocash

    (@biurocash)

    Thanks for suggestion, I use POST SMTP.

    But now when I inset image to mail all its ok. But when I add Image from Signature Field by smart tag i won’t receive it.

    Gmail receive empty field in that space and on my mail i go [X] image.

    Log:

    before POST SMTP: 2023-08-30 11:52:38 – [5] –> Adding inline image /home/geiauiom/public_html/wp-content/uploads/rednaoeasycalculationforms/signature/64ef2d86de3447.24329658.pngwith id 64ef2d86eab00
    2023-08-30 11:52:38 – [5] –> Preparing to send email
    2023-08-30 11:52:39 – [5] –> WordPress was able to request the email to be send

    after POST SMTP: 2023-08-31 06:56:17 – [5] –> Adding inline image /home/geiauiom/public_html/wp-content/uploads/rednaoeasycalculationforms/signature/64f03991aea578.99475914.pngwith id 64f03991bfaf4
    2023-08-31 06:56:17 – [5] –> Preparing to send email
    2023-08-31 06:56:18 – [5] –> WordPress was able to request the email to be send

    • This reply was modified 1 year, 3 months ago by biurocash.
Viewing 2 replies - 1 through 2 (of 2 total)
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