won’t save stock change

  • Resolved aaronbennett2097

    (@aaronbennett2097)


    9 months ago

    Hi.

    This was working recently, but now has stopped and I get the following errors in my inspector…

    Whenever I change the stock level and click Save all changes, the screen reloads, but doesn’t show any products – when I then reload, the changes I made are not saved.

    [Error] Unhandled Promise Rejection: TypeError: undefined is not an object (evaluating ‘e.images.length’)
    dispatchException (admin-components.min.js:1:12306)
    (anonymous function) (admin-components.min.js:1:9404)
    sn (index.js:43:60676)
    i (index.js:43:63067)
    (anonymous function) (index.js:43:63127)
    Promise
    (anonymous function) (index.js:43:63016)
    forEach
    (anonymous function) (index.js:43:62586)
    m (admin-components.min.js:1:8130)
    (anonymous function) (admin-components.min.js:1:9473)
    sn (index.js:43:60676)
    i (index.js:43:63067)

    TypeError: undefined is not an object (evaluating ‘e.images.length’)

Viewing 1 replies (of 1 total)
  • Plugin Author storeapps

    (@storeapps)

    @aaronbennett2097,

    Ideally it should work properly. As the issue seems specific to your site, we will need to isolate what’s causing this issue.

    Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the www.ads-software.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • Reply to this same email and share your findings with us… Were you able to reproduce the issue? What were the exact steps?
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem

    Alternatively, you can also have a check with our best store management plugin – Smart Manager plugin using which you would be able to manage any custom field for any custom post type like WooCommerce Products, Orders etc.

    Request you to kindly have a check with the Smart Manager demo for your reference.

Viewing 1 replies (of 1 total)
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