• Resolved simanonok

    (@simanonok)


    This is the error returned from the email test. What sticks out is Host: localhost is not how it’s set, which is to smtp.gmail.com. Also port 587 is set to be used instead of Port 25. It’s as if the information entered in Settings doesn’t get read and defaults are used instead. I have used the entered (not shown) Host and Port settings in one other plugin where they worked fine!

    Versions:
    WordPress: 4.9.6
    WordPress MS: Yes
    PHP: 7.1.17
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo:
    Host: localhost
    Port: 25
    SMTPSecure: string(0) “”
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(false)

    Server:
    OpenSSL: Yes
    Apache.mod_security: No
    SMTP Debug:
    [empty]

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    I have 99% confidence that you have some other SMTP-related plugin activated, and that plugins rewrites WP Mail SMTP settings.
    So you need to deactivate the other plugin, and set up WP Mail SMTP correctly – and everything should be working dine.

    Thread Starter simanonok

    (@simanonok)

    Yep that did it, thank you!

    WHY do you suppose it’s impossible to discover through any WordPress documentation or Google search that one should not install more than one SMTP plugin on WordPress? Because when you specifically go looking for that information and don’t find it, the only reasonable assumption would be that it shouldn’t make any difference. You’d think every single SMTP plugin author would say something about that too! Why do there have to a bunch of carefully guarded WordPress secrets that are impossible to find out without being or consulting an expert like yourself? How did YOU find this out?

    Thanks again for your help!

    Plugin Author Slava Abakumov

    (@slaffik)

    .

    • This reply was modified 6 years, 5 months ago by Slava Abakumov. Reason: wrong thread
    Plugin Author Slava Abakumov

    (@slaffik)

    That’s just experience ??

    I’m glad that helped you and I would be thankful for a plugin review here on www.ads-software.com ?? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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