Woo 7.90 variation attributes cannot be saved

I also have this issue but it also extends to creating variations on new items. Where you do not wish an attribute to be a variation, the “Used For Variations” Check box already is checked an you are unable to “Un-Check” it

OKAY so following my other post.

I ran through the plugin and theme disabling/enabling tests and found the issue to be my theme.

As my theme is set up for woocommerce, I have to original theme that I could feasibly resort too.

I am now seeking assistance from the theme creators

***EDIT***

Trawling through issues on the Theme forum, I found a little gem.

When I enabled my theme having disabling it for fault finding, my original issue re-appeared (unable to activate variations via check box in woocommerce attributes.

HOWEVER… When I used a different (Edge instead of Chrome) browser to do the exact same thing for testing, the issue was not there.

A quick browser cache clean and issue no longer there.

Able to enable and disable variations through attributes.

I hope this helps someone that has been pulling out their hair trying to get their website functional again.

• This reply was modified 1 year, 7 months ago by kiefels.

Hi @joeri2023 ,

Thanks for reaching out!

I understand that the checkbox to make an attribute a variation is not working as expected on your end when using the latest version of WooCommerce [7.9.0], is this correct?

Please can you clarify if this is the checkbox which you are referring to:

If so, this is not something I am able to replicate on my test site, as the checkbox is working a expected.

What exactly happens when trying to check this box? Are there any error messages being displayed? Is the checkbox completely greyed out? Or can you check the box but saving the changes revert back to unchecked?

A screenshot of what you are seeing on your end may be helpful. If you do not already have a screenshot tool installed,?Snipboard.io?can be used for easily sharing screenshots.

Please follow the instructions on that page, then paste the URL in this thread.

Additionally, please share the following:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
• Console errors: Please share any errors you may identify when inspecting the console on the page experiencing the issue.

You can read more about using your browser console to identify errors here.

Once you have this, please share the results with us here.

Cheers!

Hi, it is just not clickable. The source of the problem lies in the Astra theme :(.

Hi @joeri2023 ,

Thanks for the update.

To clarify, the issue is resolved when the Astra theme is no longer active?

If so, I’d suggest reaching out to the themes support for further help with this, as they may have a fix or workaround. You can contact them directly, here:

• Astra Theme Support

On the other hand, if I misinterpret your response in any way, please let us know. We are happy to assist further.

Cheers!

Yes, the issue is resolved when using the storefront theme. Thank you very much!

Hi @joeri2023 ,

Glad to hear that you have managed to identify the culprit!

I’ll go ahead and mark this as resolved then, feel free to create a new topic if you need further help.

Also, if you have a minute, we’d love if you could leave us a review:

https://www.ads-software.com/support/plugin/woocommerce/reviews/

Cheers!