• Resolved wernerleonard

    (@wernerleonard)


    Hi There.
    Tried your woo-additional-fees-on-checkout-wordpress as I am thinking of buying the premium version, works great, two problems though:
    1. Auto-checked/Auto-applied the fees – Enabled, but still have to tick it when checking out. Is this a bug or is this option only working in premium version?
    2. When checking out, and ticking the additional fees box, the additional fees shows 0.00, but in the total, you can see that the fees have been added, and when completing order, you can see it being calculated and added correctly on the invoice. Is this a bug, how can I fix it to show the additional fees not as 0.00 but as the correct 2% I indicated

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter wernerleonard

    (@wernerleonard)

    Emissary Elixirs – Pure Blue (Salt Nic) – 30ml @ 35mg × 1 R160,00
    Subtotal R160,00
    Shipping
    x Collection at our Premises: R0.00
    Pargo to Collection Point: R100,00
    Courier Guy to Door (Gauteng): R90,00
    Insurance Fees R0,00 <———————–This!!!
    Total R162,78 (includes R20,87 Tax) <——— but correctly calculated here?

    Thread Starter wernerleonard

    (@wernerleonard)

    well, then again, not totally correct calculation, 2% fee should be 3.20 on a purchase of 160

    Plugin Contributor WPSuperiors

    (@wpsuperiors)

    Hi @wernerleonard ,
    1. Auto-checked/Auto-applied the fees – Enabled, but still have to tick it when checking out. Is this a bug or is this option only working in premium version?
    — Yes, this feature is only available at Premium version.

    2. When checking out, and ticking the additional fees box, the additional fees shows 0.00
    — We need to see the backend admin screen to understand the additional fee settings. Your localhost can’t be visible or accessible outside of your computer.
    It would be perfect, if you purchase the premium version and get connected to the developer directly through the support channel.
    Only you need to buy the premium version and send an email with the order ID to the support email.
    That’s it.
    We would be happy to help you.

    Thanks.

    Plugin Contributor WPSuperiors

    (@wpsuperiors)

    Hi @wernerleonard ,
    I hope our development team helps you to resolve the problem.
    In case of any further support please stay connected on the same email chain.

    Thanks.

    Thread Starter wernerleonard

    (@wernerleonard)

    Hi There.
    Sorry to get back to you only now. Very busy this time of year.
    I managed to solve the issue by deactivating all plugins except “woo-additional-fees-on-checkout-wordpress”. The plugin worked perfectly all the way and previous “0.00” displayed right on checkout screen. ??
    I reactivated each plugin one at a time and testing if “woo-additional-fees-on-checkout-wordpress” still works on checkout page, found “Wallet System For WooCommerce” to be the plugin to break “woo-additional-fees-on-checkout-wordpress”. ??

    This means I won’t be able to run the two side by side am I right?

    Plugin Contributor WPSuperiors

    (@wpsuperiors)

    Hi @wernerleonard ,
    Few days back, one of our support guys has sent an email regarding this.
    Please reply over there.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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