Woo Bookings Super Slow Ajax

  • Resolved PhilEvans62

    (@philevans62)


    1 year ago

    Hi all,

    We’re using Woo Bookings on a project. For the most part it works well, but performance when trying to load the calendar interface is super slow and can take up to 30 seconds to load.

    It looks like the culprit is an Ajax call.

    ?wc-ajax=wc_bookings_find_booked_day_blocks&product_id=62179&wc-ajax=wc_bookings_find_booked_day_blocks&security=83db882757&resource_id=0&min_date=2023-11-10&max_date=2023-12-17

    Woo support made some suggestions – disable Cloudflare rocket loader, disable caching plugins etc. We don’t have rocket loader enabled and disabling Cache Enabler makes no difference.

    Does anyone have any suggestions on how to resolve this?

    Screengrab

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @philevans62,

    We’re using Woo Bookings on a project. For the most part it works well, but performance when trying to load the calendar interface is super slow and can take up to 30 seconds to load. It looks like the culprit is an Ajax call.

    From what I understand, you’re experiencing performance issues with the WooCommerce Bookings extension on your project. Specifically, you’ve noted that the calendar interface is taking a significant amount of time to load, possibly due to an Ajax call. You’ve tried disabling Cloudflare rocket loader and Cache Enabler as suggested, but this hasn’t resolved the issue.

    Since WooCommerce Bookings is a premium extension, it would be best if you could reach out to us directly, provided you have a valid license for this extension. To do this, kindly head over to ?? WooCommerce.com → My Account → Support. Remember, you might need to log into the account you used to purchase the extension to access this page.

    ?? Just a heads up, according to our ?? forum guidelines, we’re unable to offer support for premium extensions through this platform. But rest assured, our devoted team will be thrilled to help you out more once you contact us through the right channel.

    Thanks for your understanding and patience. We can’t wait to assist you further!

    Thread Starter PhilEvans62

    (@philevans62)

    Hi Tamrat,

    Thanks for your reply.

    I’ve raised this issue with support a couple of times and still don’t have a resolution, so I’m trying the forums to see if anyone else has had this issue and what I might be able to do to resolved it.

    Thanks

    Phil

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey Phil,

    Thanks for letting us know!

    Would you mind sharing the ticket number you would have received when submitting your most recent request so that we can take a closer look?

    Cheers!

    Thread Starter PhilEvans62

    (@philevans62)

    Hey Roxy,

    Sure. It’s 7298563. We’re going through the entire conflict test again (for the 4th time) this morning on the staging version as requested by support.

    With thanks

    Regards

    Phil

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey Phil,

    Thanks for sharing the ticket number, and apologies for the delay. We have seen a recent influx of support requests and are currently working through a backlog.

    I am able to see that our Happiness Engineers have been communicating with you and are currently looking into this further.

    Since support and further troubleshooting is currently being provided internally, I’ll go ahead and mark this topic as resolved. ??

    Feel free to create a new topic?if you need any further help with WooCommerce core.

    Hope this is resolved soon!

Viewing 5 replies - 1 through 5 (of 5 total)
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