• Resolved fryganiotisk

    (@fryganiotisk)


    Suddenly my site when clicking to see product categories hey return No Posts Found! If I go to Shop Page and from the filter menu i choose one category it will show the products but the category page returns no posts found! By disabling all plugins i located the source of the problem to the Royal addons plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Sorry for the late reply.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    Thread Starter fryganiotisk

    (@fryganiotisk)

    Hi,

    Sorry for my delay as well. It is done. I sent you the files. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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