• wphyp

    (@wphyp)


    Please confirm the correct LP settings and WooCommerce settings. Everytime I pay (test) using a credit card without PayPal, it does not create an account, and I cannot access the course. There are also no emails to create an account.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi wphyp,

    Thank you for reaching out.

    Could you please confirm if you are using our premium?WooCommerce Add-On for LearnPress? This will help us better understand your setup and provide the most accurate assistance.

    Thank you for your cooperation.

    Best regards,
    Brianvu-tp

    Thread Starter wphyp

    (@wphyp)

    Yes, I am using the premium?WooCommerce Add-On.

    Plugin Support brianvu-tp

    (@briantp)

    Hi wphyp,

    Thank you for confirming that you are using the WooCommerce Add-On for LearnPress.

    As you are using a premium add-on, we kindly ask you to create a support ticket on our official support system. Our team will be able to assist you more effectively with this issue.

    Please note that this forum is dedicated to supporting the free version of LearnPress, and we are unable to provide detailed assistance for premium plugins here.

    Thank you for your understanding, and we look forward to helping you resolve the issue through our support system.

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.