WOO Commerce “Finish Setup”????

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Support Raif D. a11n

    (@rdeari)

    Hi @jdphoenix!

    Thanks for sharing the video! It looks like you will still need to review your shipping options for that to disappear. Can you please open Finish Setup and click on Review Shipping Options?

    Let us know how it goes ??

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi Raif,

    Thanks for the reply. Please see video below..

    https://www.loom.com/share/9bc7daa6f14e47b6b8a7fbe8087c0fb5

    https://koalabrands.com/staging/

    NOTE: I have tested the shipping and it appears to work just fine.

    • This reply was modified 2 years, 3 months ago by jdphoenix.
    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @jdphoenix

    You can also try disabling the task list notification.

    Kindly navigate to WooCommerce > Settings and click on the Help button in the top right corner. There, on the Setup wizard tab, click on the Disable button for the Task List. Here is a screenshot: https://d.pr/i/nz8Vs7

    Let me know if this disables the Finish Setup notice.

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi, it appears to be disabled at default.

    https://www.loom.com/share/d7721dc628f44397bb527c348bce82d4

    • This reply was modified 2 years, 2 months ago by jdphoenix.
    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @jdphoenix

    it appears to be disabled at default.

    Can you try to enable it and then disable again to see if this resolves the issue for you?

    Thread Starter jdphoenix

    (@jdphoenix)

    no luck..
    https://www.loom.com/share/5206119cd5e341b9aea111347a3fa5aa

    Hello,

    Another thing you can try is to isolate the issue by disabling all plugins except WooCommerce and switching theme to Storefront. You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If the Finish Setup notice remains, can you please share the following so we can take a closer look?

    System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Error log:?share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi there,

    Thanks for the reply. This is a DIVI website so I enabled “safe mode” which disables all customizations and plugins. Same result. Here is the report. Thanks so much for your help on this ??

    FYI… I use the DIVI builder for my checkout and cart pages. Everything works fine. Thanks

    
### WordPress Environment ###

WordPress address (URL): https://koalabrands.com/staging
Site address (URL): https://koalabrands.com/staging
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.35-MariaDB
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wpvividstg01_
Total Database Size: 83.44MB
Database Data Size: 62.77MB
Database Index Size: 20.67MB
wpvividstg01_woocommerce_sessions: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_order_items: Data: 0.31MB + Index: 0.16MB + Engine MyISAM
wpvividstg01_woocommerce_order_itemmeta: Data: 1.58MB + Index: 1.22MB + Engine MyISAM
wpvividstg01_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_actionscheduler_actions: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wpvividstg01_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wpvividstg01_aioseo_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_aioseo_notifications: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wpvividstg01_aioseo_posts: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_commentmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wpvividstg01_comments: Data: 0.67MB + Index: 0.27MB + Engine MyISAM
wpvividstg01_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpvividstg01_options: Data: 11.94MB + Index: 1.30MB + Engine MyISAM
wpvividstg01_postmeta: Data: 6.58MB + Index: 3.89MB + Engine MyISAM
wpvividstg01_posts: Data: 1.08MB + Index: 0.27MB + Engine MyISAM
wpvividstg01_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpvividstg01_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpvividstg01_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpvividstg01_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpvividstg01_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_usermeta: Data: 1.02MB + Index: 0.68MB + Engine MyISAM
wpvividstg01_users: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
wpvividstg01_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvividstg01_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpvividstg01_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_wfConfig: Data: 1.84MB + Index: 0.01MB + Engine MyISAM
wpvividstg01_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wfFileMods: Data: 3.96MB + Index: 0.47MB + Engine MyISAM
wpvividstg01_wfHits: Data: 0.61MB + Index: 0.15MB + Engine MyISAM
wpvividstg01_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfIssues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpvividstg01_wfKnownFileList: Data: 2.88MB + Index: 0.14MB + Engine MyISAM
wpvividstg01_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfLogins: Data: 0.31MB + Index: 0.08MB + Engine MyISAM
wpvividstg01_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wfNotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvividstg01_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpvividstg01_wfStatus: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wpvividstg01_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvividstg01_yoast_indexable: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wpvividstg01_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvividstg01_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvividstg01_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvividstg01_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_cache: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_comments: Data: 0.67MB + Index: 0.29MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 11.10MB + Index: 1.34MB + Engine MyISAM
wp_postmeta: Data: 6.39MB + Index: 4.48MB + Engine MyISAM
wp_posts: Data: 1.14MB + Index: 0.26MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 1.02MB + Index: 0.77MB + Engine MyISAM
wp_users: Data: 0.06MB + Index: 0.08MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 1.46MB + Index: 0.01MB + Engine MyISAM
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 1.54MB + Index: 0.32MB + Engine MyISAM
wp_wfHits: Data: 0.55MB + Index: 0.17MB + Engine MyISAM
wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfIssues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wfKnownFileList: Data: 0.81MB + Index: 0.10MB + Engine MyISAM
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLogins: Data: 0.31MB + Index: 0.08MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfStatus: Data: 0.12MB + Index: 0.06MB + Engine MyISAM
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.58MB + Index: 1.22MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.31MB + Index: 0.16MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_sessions: Data: 0.29MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 70
custom_css: 3
et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 1
et_template: 2
et_theme_builder: 1
ml-slide: 3
ml-slider: 1
nav_menu_item: 14
page: 14
post: 1
product: 4
shop_coupon: 1
shop_order: 2428
slideshow: 4
testimonial: 15
wpcf7_contact_form: 1
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

Advanced Database Cleaner: by Younes JFR. – 3.1.1
Akismet Anti-Spam: by Automattic – 5.0
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.5
LiteSpeed Cache: by LiteSpeed Technologies – 5.2
MetaSlider: by MetaSlider – 3.27.8
My WordPress Login Logo: by Afsal Rahim – 2.4.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.7
Post Types Order: by Nsp Code – 1.9.9.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.19

Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.4
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
WooCommerce Authorize.Net Gateway: by SkyVerge – 3.7.2
WooCommerce USPS Shipping: by WooCommerce – 4.5.0
WooCommerce: by Automattic – 6.8.2
Wordfence Security: by Wordfence – 7.6.0
Yoast SEO: by Team Yoast – 19.6
Smush: by WPMU DEV – 3.11.1
WPvivid Backup Plugin: by WPvivid Team – 0.9.77

### Inactive Plugins (6) ###

All in One SEO: by All in One SEO Team – 4.2.4
Custom Buttons for WooCommerce: by Puri.io – 1.2.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.8.2
OptinMonster: by OptinMonster Popup Builder Team – 2.9.0
Redirection: by John Godley – 5.3.2
Simple Custom CSS and JS: by SilkyPress.com – 3.40

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #16 - /shop/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #19 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Divi Child
Version: 0.1.1
Author URL: https://elegantthemes.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.18.0
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Authorize.Net Credit Card ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off
Webhooks Enabled: 

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-31 02:40:57 -07:00
Options: ?
Notes: 22
Onboarding: completed

### Action Scheduler ###

Canceled: 1
Oldest: 2022-08-09 23:05:37 -0700
Newest: 2022-08-09 23:05:37 -0700

Complete: 309
Oldest: 2022-08-29 02:57:40 -0700
Newest: 2022-08-29 20:00:02 -0700

Pending: 4
Oldest: 2022-08-30 19:50:08 -0700
Newest: 2022-08-30 19:50:08 -0700

### Status report information ###

Generated at: 2022-08-30 09:00:23 -07:00
    Thread Starter jdphoenix

    (@jdphoenix)

    The error log only has lines like this. Appears to be unrelated? Thanks

    2022-08-28T03:23:10+00:00 INFO Regenerating images for attachment ID: 5003
2022-08-28T03:23:10+00:00 INFO Regenerating images for attachment ID: 4971
2022-08-28T03:23:11+00:00 INFO Regenerating images for attachment ID: 4968
2022-08-28T03:23:11+00:00 INFO Regenerating images for attachment ID: 4931
2022-08-28T03:23:12+00:00 INFO Regenerating images for attachment ID: 4930
2022-08-28T03:23:12+00:00 INFO Regenerating images for attachment ID: 4929
2022-08-28T03:23:12+00:00 INFO Regenerating images for attachment ID: 4920
2022-08-28T03:23:13+00:00 INFO Regenerating images for attachment ID: 4917
2022-08-28T03:23:13+00:00 INFO Regenerating images for attachment ID: 4872
2022-08-28T03:23:14+00:00 INFO Regenerating images for attachment ID: 4855
2022-08-28T03:23:14+00:00 INFO Regenerating images for attachment ID: 4852
2022-08-28T03:23:14+00:00 INFO Regenerating images for attachment ID: 4851
2022-08-28T03:23:15+00:00 INFO Regenerating images for attachment ID: 4814
2022-08-28T03:23:15+00:00 INFO Regenerating images for attachment ID: 4796
2022-08-28T03:23:15+00:00 INFO Regenerating images for attachment ID: 4758
    Thread Starter jdphoenix

    (@jdphoenix)

    Hi there,

    I have moved the website to “live” so please use this url for reference. Look forward to your reply. Thanks!

    https://koalabrands.com/

    Hi @jdphoenix

    Thanks for sharing the System Status Report and error logs.

    I understand that after disabling plugins except for WooCommerce, the issue still persists.

    Can you please try to switch to the default Storefront theme and see if that works?

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi, Thanks for the reply. Yes, it still displays with the Storefront theme..
    https://www.loom.com/share/f177d7351feb4ffa8e17cca6a8b02ef6

    Hi @jdphoenix

    Thanks for trying that.

    The error logs about Regenerating images (shared above) seem to be unrelated.

    But do you see any fatal errors or there are none? Please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error? Please let us know what you find.

    Thread Starter jdphoenix

    (@jdphoenix)

    Hi,

    Yes, there are fatal errors, however they all appear to be related to our old theme which has now been deleted. Any suggestions or ideas? thanks

    https://www.loom.com/share/67537b6872364603a196a9d56b28d963

    Thread Starter jdphoenix

    (@jdphoenix)

    Here is one.. I can send over the other few if need be. Thanks so much for your help on this…

    2022-09-01T09:43:32+00:00 CRITICAL Uncaught Error: Call to undefined function eregi() in /home/dache4ko/public_html/wp-content/themes/organic_shop/template-contact.php:37
Stack trace:
#0 /home/dache4ko/public_html/wp-includes/template-loader.php(106): include()
#1 /home/dache4ko/public_html/wp-blog-header.php(19): require_once('/home/dache4ko/...')
#2 /home/dache4ko/public_html/index.php(17): require('/home/dache4ko/...')
#3 {main}
  thrown in /home/dache4ko/public_html/wp-content/themes/organic_shop/template-contact.php on line 37
Viewing 15 replies - 1 through 15 (of 23 total)
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