Woo Commerce not working properly after WP update

  • Resolved housesittingtravellers

    (@housesittingtravellers)


    1 year, 3 months ago

    Woo Commerce is behaving strangely after upgrade to WP 6.3 today. I am unable to take it out of test mode. At first clicking woocommerce>settings>payments> manage took me to a blank screen which gave no options to disable test mode. I then disabled all plugins including Elementor. The result of that was that it went to the screen offering options to disable test mode but the entire screen was then greyed out. I could not access anything in the WP dashboard, Woo Commerce or anything else.

    See Loom video – https://www.loom.com/share/650d4683d11d48e5ad2a2236634be00a?sid=184d8d18-94ca-4abe-9c6e-3b90a56f12ab

    The WP update created a conflict with Siteground’s optimiser plugin today so I’m thinking it may have also created a problem for Woo Commerce.

    Any assistance would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Marius L. J.

    (@clorith)

    It looks like there is either some styling, or JavaScript code misbehaving in your scenario.

    I noticed you were not using a default theme, and that the current theme adds some notices to various admin interfaces. Would you be able to test using one of WordPress’ own themes to rule out if this is a conflict with the theme you are using?

    Thread Starter housesittingtravellers

    (@housesittingtravellers)

    Hi?Marius
    Thanks so much for your response. In the meantime there were several new updates to Woo commerce and Elementor. After installing them all I find it works properly now on any theme.
    Many?thanks?again.
    Kirsty

Viewing 2 replies - 1 through 2 (of 2 total)
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