woo commerece order page

  • Resolved Shaun1733

    (@shaun1733)


    3 years, 8 months ago

    when i complete a order in woo commerece and it has used all the credit in wallet the order shows up in the order page as 000 amount and will not tell me how the payment was made but if i leave credit in the wallet after order it shows the cost off the order and that it was paid by wallet

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    @shaun1733 Could you please share a screenshot of this issue?

    Thread Starter Shaun1733

    (@shaun1733)

    hi
    there is nothing i can screen shot
    lets for an example say customer 1 name is mark hall
    step 1 he place ￡10 in the wallet
    step 2 he buys a product worth ￡10

    if i go to woocommerce order page
    it shows me
    order
    #1654 mark hall
    date 04 april 2021
    status
    processing
    total
    ￡000
    no odrer value
    and when i hover over total it does not show me payment method

    but if there is a balance left in the wallet it will show me an order value
    and when i hover over amount it shows me ￡10 via wallet payment

    • This reply was modified 3 years, 8 months ago by Shaun1733.
    Thread Starter Shaun1733

    (@shaun1733)

    https://snipboard.io/FpsIh3.jpg

    THE FIRST ONE IS A €7 ORDER WITH NO BALANCE LEFT IN WALLET
    THE SECOND ONE €7 ORDER WITH MONEY LEFT IN WALLET

    Plugin Author Subrata Mal

    (@subratamal)

    @shaun1733 Please let us know the version of the wallet plugin you are using.

    Thread Starter Shaun1733

    (@shaun1733)

    version 1.3.18

    Thread Starter Shaun1733

    (@shaun1733)

    is there any way a statement can be done to see what credit was added to the wallet on the whole site example between two separate date

    Thread Starter Shaun1733

    (@shaun1733)

    hello has plugin support disappeared or anyone any idea

    Plugin Author Subrata Mal

    (@subratamal)

    @shaun1733 Sorry for the delay in response. But could you please reach out at our support email [email protected] regarding this?

    Thread Starter Shaun1733

    (@shaun1733)

    no its ok i ask the same question to your support email as you requested but i do not wish to give my site login details as you requested by email , i have removed plugin from my site thanks anyway

Viewing 9 replies - 1 through 9 (of 9 total)
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